2016 Mercedes-Benz E350Problems, recalls & complaints

NHTSA has logged 51 owner complaints about the 2016 Mercedes-Benz E350, most often about the electrical system. It is covered by 5 safety recalls, and for recall 19V-787 the manufacturer reports only 78% of affected cars repaired.

2016 Mercedes-Benz E350

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through July 16, 2026. Updated daily. Photo: Elise240SX, CC BY-SA 4.0.

Complaints by system

Where the 2016 Mercedes-Benz E350 has problems

51 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system90
Structure70
Air bags62
Power train50
Steering53
Vehicle speed control51
Engine51
Visibility/wiper40
Visibility30
11 other systems183

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

5 recalls

2016 Mercedes-Benz E350 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

78%repaired · 2021 Q1

Communication

Recall 19V-787 · Nov 1, 2019 · 24,226 vehicles · 18,993 repaired

Risk. An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Problem, fix and repair progress →

81%repaired · 2019 Q4

Air bags: frontal

Recall 17V-627 · Oct 6, 2017 · 495,290 vehicles · 402,593 repaired

Risk. If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Problem, fix and repair progress →

86%repaired · 2018 Q3

Frontal: sensor/control module-inactive

Recall 17V-177 · Mar 14, 2017 · 51 vehicles · 44 repaired

Risk. If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.

Problem, fix and repair progress →

83%repaired · 2019 Q1

Steering: electric power assist system

Recall 16V-899 · Dec 14, 2016 · 70 vehicles · 58 repaired

Risk. If the control unit pins lose connection, there would be a loss of electric power steering assist, increasing the risk of a crash.

Problem, fix and repair progress →

Show 1 more recall
85%repaired · 2016 Q4

Engine and engine cooling: engine

Recall 15V-505 · Aug 11, 2015 · 209 vehicles · 178 repaired

Risk. If the rubber seal falls into the engine compartment, it may contact parts of the engine or exhaust system, increasing the risk of a fire.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2016 vs. every other E350 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the E350 median. How we score

'05'06'07'08'09'10'11'12'13'14'15'16'17'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2016 Mercedes-Benz E350, and the recalls they led to.

  1. Desiccated Air Bag Inflator RuptureEA21002 · still open
    Open
In owners' words

What E350 owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

Q1: Yes, it is available for inspection upon request. The instrument cluster showed some messages* randomly appearing/beeping on and off but there were other issues present: • Acceleration not possible in drive • At one point transmission would not shift from gear 3 • *Speedometer would go up and…
Complaint 11619351 · Oct 11, 2024
I believe there is faulty wiring in the door speaker front passenger side. It causes crackling and humming. It lessens some when you turn ECO off. Concerned it could ignite a fire. Once told by dealer it’s caused by rain going into the door. Next time told that just to look at the problem would be…
Complaint 11600873 · Jul 10, 2024
The contact owns a 2016 Mercedes-Benz E350. The contact stated while driving 30 MPH, the vehicle started shaking without warning. The vehicle was taken to the dealer for diagnostic test, and the mechanic stated that the ignition coil needed to be replaced. The vehicle was not repaired due to parts…
Complaint 11503472 · Jan 24, 2023 · 63,000 miles

Own a 2016 E350?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.