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2014 Mercedes-Benz E350Problems, recalls & complaints

NHTSA has logged 278 owner complaints about the 2014 Mercedes-Benz E350, most often about the air bags. It is covered by 8 safety recalls, and for recall 21V-638 the manufacturer reports only 46% of affected cars repaired.

2014 Mercedes-Benz E350
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CarFlaw IndexUse caution1.5× the E350 median · #3 of 13 years by complaints
Safety recalls8Lowest repair rate 46%Owner complaints27831 with a crash, fire or injuryTypical failure mileage28kAir bags, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through September 14, 2026. Updated daily. Photo: Cutlass, CC0.

Complaints by system

Where the 2014 Mercedes-Benz E350 has problems

278 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Air bags494
Service brakes462
Electrical system389
Suspension303
Steering272
Structure253
Fuel/propulsion system242
Engine202
Power train152
15 other systems764

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

8 recalls

2014 Mercedes-Benz E350 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

46%repaired · 2023 Q2

Air bags: frontal

Recall 21V-638 · Aug 13, 2021 · 205 vehicles · 95 repaired

Risk. An incorrect air bag may not function properly in a crash, increasing the risk of injury.

Problem, fix and repair progress →

78%repaired · 2021 Q1

Communication

Recall 19V-787 · Nov 1, 2019 · 24,226 vehicles · 18,993 repaired

Risk. An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Problem, fix and repair progress →

82%repaired · 2026 Q3

Passenger side: inflator module

Recall 19V-010 · Jan 9, 2019 · 288,779 vehicles · 237,356 repaired

Risk. An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.

Problem, fix and repair progress →

81%repaired · 2019 Q4

Air bags: frontal

Recall 17V-627 · Oct 6, 2017 · 495,290 vehicles · 402,593 repaired

Risk. If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Problem, fix and repair progress →

Show 4 more recalls
86%repaired · 2018 Q3

Frontal: sensor/control module-inactive

Recall 17V-177 · Mar 14, 2017 · 51 vehicles · 44 repaired

Risk. If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.

Problem, fix and repair progress →

83%repaired · 2019 Q1

Steering: electric power assist system

Recall 16V-899 · Dec 14, 2016 · 70 vehicles · 58 repaired

Risk. If the control unit pins lose connection, there would be a loss of electric power steering assist, increasing the risk of a crash.

Problem, fix and repair progress →

92%repaired · 2017 Q2

Fuel system, gasoline: delivery

Recall 15V-792 · Nov 24, 2015 · 809 vehicles · 744 repaired

Risk. If the fuel feed line has the incorrect flare fitting, the connection between the fuel hose and the fuel feed line might develop a leak or may completely…

Problem, fix and repair progress →

93%repaired · 2016 Q2

Body: hood

Recall 15V-088 · Feb 13, 2015 · 147,224 vehicles · 137,020 repaired

Risk. If the rubber seal falls into the engine compartment, it may contact parts of the exhaust system, increasing the risk of a fire.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Owner-reported costs

What owners say repairs cost

Dollar amounts owners wrote in their complaints when describing a repair or a quote. These are not price estimates; a system is shown only when at least 8 owners mentioned a cost.

Suspension

8 owners mentioned a cost

$4,750median

Middle half: $4,375 – $5,063

If a problem is covered by a recall, the dealer fixes it for free. Some manufacturers also reimburse owners who paid for a repair before a recall was announced.

Best & worst years

2014 vs. every other E350 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the E350 median. How we score

'05'06'07'08'09'10'11'12'13'14'15'16'17'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
2 investigations

NHTSA defect investigations

Federal investigations that included the 2014 Mercedes-Benz E350, and the recalls they led to.

  1. Rear brake line failureDP20004 · closed Oct 9, 2020
    No recall
  2. Desiccated Air Bag Inflator RuptureEA21002 · still open
    Open
In owners' words

What E350 owners report

Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED MERCEDES-BENZ OF DANBURY (100 FEDERAL RD, DANBURY, CT 06810, [PHONE]) WHERE…
Complaint 11408020 · Apr 14, 2021
TAKATA PASSENGER AIR BAG HAS STILL NOT BEEN REPLACED, NOR HAS A TIME FRAME BEEN ESTABLISHED. DRIVER AIR BAG SYSTEM WAS MODIFIED AND NOW THE STEERING WHEEL NO LONGER GOES UP & DOWN.
Complaint 11404495 · Mar 23, 2021
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED MERCEDES-BENZ OF EASTON (4300 MORSE CROSSING, COLUMBUS, OH 43219, [PHONE])…
Complaint 11399885 · Mar 9, 2021

Own a 2014 E350?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.