Air bags: frontalRecall 21V-638 · Mercedes-Benz vehicles

Mercedes-Benz USA, LLC recall 21V-638 covers 205 Mercedes-Benz vehicles for a air bags: frontal problem, reported to NHTSA on August 13, 2021. The manufacturer's latest report (2023 Q2) shows 46% of affected vehicles repaired.

46%
Vehicles repaired95 of 205 · 2023 Q2
Vehicles affected2056 models
ReportedAug 13, 2021Owners notified Sep 10, 2021
Complaints since36Same system, after the recall

Source: NHTSA recall 21V638000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.

The risk

An incorrect air bag may not function properly in a crash, increasing the risk of injury.

What to do

The fix

Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

46%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2021 Q32023 Q2