Air bags: frontal
Risk. An incorrect air bag may not function properly in a crash, increasing the risk of injury.
NHTSA has logged 35 owner complaints about the 2012 Mercedes-Benz C350, most often about the air bags. It is covered by 5 safety recalls, and for recall 21V-638 the manufacturer reports only 46% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through August 31, 2026. Updated daily.
35 complaints grouped by the system owners reported.
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Air bags | 27 | 0 |
| Fuel/propulsion system | 2 | 0 |
| Suspension | 2 | 0 |
| Engine | 2 | 0 |
| Service brakes | 1 | 0 |
| Structure | 1 | 0 |
| Visibility | 1 | 0 |
| Electrical system | 1 | 0 |
| Fuel system, gasoline | 1 | 0 |
| 1 other systems | 1 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
Risk. An incorrect air bag may not function properly in a crash, increasing the risk of injury.
Risk. An incorrect passenger air bag may not provide adequate protection, increasing the risk of injury in the event of a crash.
Risk. An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
Risk. If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the C350 median. How we score
Federal investigations that included the 2012 Mercedes-Benz C350, and the recalls they led to.
Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE…
1 YEAR AFTER RECEIVING RECALL LETTER FOR TAKATA AIRBAG RECALL (PHASE 4). MERCEDES BENZ OF SAN DIEGO STILL WILL NOT REPLACE THE AIRBAG. THEY WILL NOT GIVE A DATE. THEY PROVIDED A TELEPHONE # FOR MERCEDES CORPORATE CUSTOMER CARE. THE MENU ITEMS FOR AIRBAG STATUS LEADS TO A CALL THAT IS NEVER ANSWERED…
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF PEMBROKE PINES (954- 644-5035, LOCATED AT 14199 PINES BOULEVARD, PEMBROKE PINES, FL 33027) AND WAS INFORMED THAT THE…
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.