2014 Mercedes-Benz C350Problems, recalls & complaints

NHTSA has logged 13 owner complaints about the 2014 Mercedes-Benz C350, most often about the air bags. It is covered by 4 safety recalls, and for recall 21V-638 the manufacturer reports only 46% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through January 8, 2026. Updated daily.

Complaints by system

Where the 2014 Mercedes-Benz C350 has problems

13 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Air bags80
Structure20
Power train10
Steering10
Vehicle speed control11
Service brakes10
Electrical system10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

4 recalls

2014 Mercedes-Benz C350 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

46%repaired · 2023 Q2

Air bags: frontal

Recall 21V-638 · Aug 13, 2021 · 205 vehicles · 95 repaired

Risk. An incorrect air bag may not function properly in a crash, increasing the risk of injury.

Problem, fix and repair progress →

78%repaired · 2021 Q1

Communication

Recall 19V-787 · Nov 1, 2019 · 24,226 vehicles · 18,993 repaired

Risk. An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Problem, fix and repair progress →

82%repaired · 2026 Q3

Passenger side: inflator module

Recall 19V-010 · Jan 9, 2019 · 288,779 vehicles · 237,356 repaired

Risk. An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.

Problem, fix and repair progress →

81%repaired · 2019 Q4

Air bags: frontal

Recall 17V-627 · Oct 6, 2017 · 495,290 vehicles · 402,593 repaired

Risk. If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2014 vs. every other C350 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the C350 median. How we score

'06'07'08'09'10'11'12'13'14'15'17'20
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2014 Mercedes-Benz C350, and the recalls they led to.

  1. Desiccated Air Bag Inflator RuptureEA21002 · still open
    Open
In owners' words

What C350 owners report

Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.

The contact owns a 2014 Mercedes-Benz C350. The contact stated that while attempting to start the vehicle, the air bag and the driver’s side air bag malfunction service required warning light illuminated. A dealer was contacted. The vehicle was taken to a dealer where it was determined that the air…
Complaint 11683642 · Aug 28, 2025 · 64,000 miles
I WAS NOTIFIED IN FEBRUARY 2019 THAT CAR NEEDED THE AIR BAGS REPLACED! HERE A YEAR AND A HALF LATER THEY STILL DON'T HAVE THE PARTS! I THINK THEY ARE LIEING TO ME!
Complaint 11338875 · Jul 12, 2020
I HAVE AN OPEN RECALL FOR MY AIRBAGS SINCE JANUARY OF 2019. I AM SHIPPING MY VEHICLE THROUGH THE MILITARY IN 2 MONTHS BUT AM FILLING THE PAPERWORK OUT NOW AND ONE OF THE CRITERIA IS THAT THE CAR CANNOT HAVE ANY OPEN RECALLS. WHEN I DID RESEARCH ON THE RECALL IT IS STILL OPEN AND UNABLE TO BE FIXED…
Complaint 11320014 · Apr 2, 2020 · 60,000 miles

Own a 2014 C350?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.