Air bags: frontal
Risk. An incorrect air bag may not function properly in a crash, increasing the risk of injury.
NHTSA has logged 13 owner complaints about the 2014 Mercedes-Benz C350, most often about the air bags. It is covered by 4 safety recalls, and for recall 21V-638 the manufacturer reports only 46% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through January 8, 2026. Updated daily.
13 complaints grouped by the system owners reported.
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Air bags | 8 | 0 |
| Structure | 2 | 0 |
| Power train | 1 | 0 |
| Steering | 1 | 0 |
| Vehicle speed control | 1 | 1 |
| Service brakes | 1 | 0 |
| Electrical system | 1 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
Risk. An incorrect air bag may not function properly in a crash, increasing the risk of injury.
Risk. An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Risk. An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
Risk. If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the C350 median. How we score
Federal investigations that included the 2014 Mercedes-Benz C350, and the recalls they led to.
Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.
The contact owns a 2014 Mercedes-Benz C350. The contact stated that while attempting to start the vehicle, the air bag and the driver’s side air bag malfunction service required warning light illuminated. A dealer was contacted. The vehicle was taken to a dealer where it was determined that the air…
I WAS NOTIFIED IN FEBRUARY 2019 THAT CAR NEEDED THE AIR BAGS REPLACED! HERE A YEAR AND A HALF LATER THEY STILL DON'T HAVE THE PARTS! I THINK THEY ARE LIEING TO ME!
I HAVE AN OPEN RECALL FOR MY AIRBAGS SINCE JANUARY OF 2019. I AM SHIPPING MY VEHICLE THROUGH THE MILITARY IN 2 MONTHS BUT AM FILLING THE PAPERWORK OUT NOW AND ONE OF THE CRITERIA IS THAT THE CAR CANNOT HAVE ANY OPEN RECALLS. WHEN I DID RESEARCH ON THE RECALL IT IS STILL OPEN AND UNABLE TO BE FIXED…
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.