2013 Mercedes-Benz C350Problems, recalls & complaints

NHTSA has logged 21 owner complaints about the 2013 Mercedes-Benz C350, most often about the air bags. It is covered by 6 safety recalls, and for recall 21V-638 the manufacturer reports only 46% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through September 15, 2025. Updated daily.

Complaints by system

Where the 2013 Mercedes-Benz C350 has problems

21 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Air bags150
Power train20
Engine and engine cooling10
Exterior lighting10
Engine10
Steering10
Structure10
Suspension10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

6 recalls

2013 Mercedes-Benz C350 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

46%repaired · 2023 Q2

Air bags: frontal

Recall 21V-638 · Aug 13, 2021 · 205 vehicles · 95 repaired

Risk. An incorrect air bag may not function properly in a crash, increasing the risk of injury.

Problem, fix and repair progress →

78%repaired · 2021 Q1

Communication

Recall 19V-787 · Nov 1, 2019 · 24,226 vehicles · 18,993 repaired

Risk. An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Problem, fix and repair progress →

82%repaired · 2026 Q3

Passenger side: inflator module

Recall 19V-010 · Jan 9, 2019 · 288,779 vehicles · 237,356 repaired

Risk. An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.

Problem, fix and repair progress →

74%repaired · 2026 Q3

Passenger side: inflator module

Recall 18V-043 · Jan 10, 2018 · 132,167 vehicles · 97,355 repaired

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Problem, fix and repair progress →

Show 2 more recalls
81%repaired · 2019 Q4

Air bags: frontal

Recall 17V-627 · Oct 6, 2017 · 495,290 vehicles · 402,593 repaired

Risk. If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2013 vs. every other C350 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the C350 median. How we score

'06'07'08'09'10'11'12'13'14'15'17'20
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2013 Mercedes-Benz C350, and the recalls they led to.

  1. Desiccated Air Bag Inflator RuptureEA21002 · still open
    Open
In owners' words

What C350 owners report

Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.

2013 MERCEDES BENZ C-350. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE MANUFACTURER STATED THE PARTS WERE NOT AVAILABLE. *JS
Complaint 11361818 · Oct 6, 2020
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT MERCEDES-BENZ OF EDISON (LOCATED AT 123 MAIN ST, EDISON, NJ 08817, [PHONE]) AND MERCEDES-BENZ OF EDISON (LOCATED AT 910…
Complaint 11288507 · Dec 11, 2019
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF DELRAY (1001 LINTON BLVD, DELRAY BEACH, FL 33444,…
Complaint 11245422 · Aug 21, 2019

Own a 2013 C350?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.