SteeringRecall 17V-252 · Mercedes-Benz vehicles

Mercedes-Benz USA, LLC. recall 17V-252 covers 168 Mercedes-Benz vehicles for a steering problem, reported to NHTSA on April 12, 2017. The manufacturer's latest report (2018 Q3) shows 78% of affected vehicles repaired.

78%
Vehicles repaired131 of 168 · 2018 Q3
Vehicles affected1686 models
ReportedApr 12, 2017Owners notified May 19, 2017
Complaints since92Same system, after the recall

Source: NHTSA recall 17V252000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Mercedes-Benz USA LLC. (MBUSA) is recalling certain 2013-2014 C250, C300 4MATIC, GLK250 4MATIC BLUETEC and GLK350 vehicles, 2013 C250 Coupe, C350, C350 4MATIC Coupe, C350 Coupe and C63 AMG Coupe vehicles, and 2013-2015 GLK350 4MATIC vehicles. The steering coupling connecting bolt may have been insufficiently tightened, possibly resulting in a loss of steering.

The risk

A loss of steering can increase the risk of a crash.

What to do

The fix

MBUSA will notify owners, and dealers will inspect the steering coupling connecting bolt, tightening it as necessary, free of charge. The recall began May 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

78%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2017 Q22018 Q3
6 models

Vehicles in this recall

Built from January 1, 2013 to December 31, 2014. Not every vehicle in these model years is included; check by VIN.