2013 Mercedes-Benz C250Problems, recalls & complaints

NHTSA has logged 278 owner complaints about the 2013 Mercedes-Benz C250, most often about the air bags. It is covered by 7 safety recalls, and for recall 21V-638 the manufacturer reports only 46% of affected cars repaired.

2013 Mercedes-Benz C250

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through September 19, 2026. Updated daily. Photo: DestinationFearFan, CC BY-SA 4.0.

Complaints by system

Where the 2013 Mercedes-Benz C250 has problems

278 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Air bags16315
Engine465
Fuel/propulsion system241
Steering193
Power train141
Electrical system141
Structure112
Fuel system, gasoline50
Vehicle speed control50
11 other systems265

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

7 recalls

2013 Mercedes-Benz C250 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

46%repaired · 2023 Q2

Air bags: frontal

Recall 21V-638 · Aug 13, 2021 · 205 vehicles · 95 repaired

Risk. An incorrect air bag may not function properly in a crash, increasing the risk of injury.

Problem, fix and repair progress →

78%repaired · 2021 Q1

Communication

Recall 19V-787 · Nov 1, 2019 · 24,226 vehicles · 18,993 repaired

Risk. An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Problem, fix and repair progress →

82%repaired · 2026 Q3

Passenger side: inflator module

Recall 19V-010 · Jan 9, 2019 · 288,779 vehicles · 237,356 repaired

Risk. An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.

Problem, fix and repair progress →

74%repaired · 2026 Q3

Passenger side: inflator module

Recall 18V-043 · Jan 10, 2018 · 132,167 vehicles · 97,355 repaired

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Problem, fix and repair progress →

Show 3 more recalls
81%repaired · 2019 Q4

Air bags: frontal

Recall 17V-627 · Oct 6, 2017 · 495,290 vehicles · 402,593 repaired

Risk. If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Problem, fix and repair progress →

86%repaired · 2018 Q3

Frontal: sensor/control module-inactive

Recall 17V-177 · Mar 14, 2017 · 51 vehicles · 44 repaired

Risk. If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Mileage at failure

When do air bags problems start?

58kmiles, median

Based on the odometer reading in 32 air bags complaints. 88% were reported before 100,000 miles.

Only 39% of complaints for this model year include a mileage.

median0k50k100k150k200k+
4under 30k miles28under 100k miles4100k miles or more
Best & worst years

2013 vs. every other C250 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the C250 median. How we score

'12'13'14'15'16
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2013 Mercedes-Benz C250, and the recalls they led to.

  1. Desiccated Air Bag Inflator RuptureEA21002 · still open
    Open
In owners' words

What C250 owners report

Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.

Airbags didn’t deploy during accident, vehicle hit on drivers side, greatly impacted, driver seatbelt was on. All recalls were completed. Impact from other vehicle that hit my vehicle had deployed airbags.
Complaint 11765519 · Sep 19, 2026
I was driving in a parking lot and suddenly my air bag deployed for no reason I did not hit anyone or get hit for the airbag to deploy. Suffered some bruising on my right forearm and in my left ear I still hear ringing from the airbag deploying.
Complaint 11623554 · Nov 4, 2024
The contact owns a 2013 Mercedes-Benz C250. The contact stated that while driving 10 MPH, the front passenger's side air bag unexpectedly deployed with no impact on the vehicle. The air bag warning light was illuminated. The contact parked and then restarted the vehicle before driving to the…
Complaint 11621947 · Oct 25, 2024 · 100,000 miles

Own a 2013 C250?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.