2012 Mercedes-Benz C250Problems, recalls & complaints

NHTSA has logged 272 owner complaints about the 2012 Mercedes-Benz C250, most often about the air bags. It is covered by 5 safety recalls, and for recall 21V-638 the manufacturer reports only 46% of affected cars repaired.

2012 Mercedes-Benz C250

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through September 15, 2025. Updated daily. Photo: IFCAR, Public domain.

Complaints by system

Where the 2012 Mercedes-Benz C250 has problems

272 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Air bags1683
Engine612
Fuel/propulsion system160
Electrical system90
Service brakes90
Structure71
Power train60
Steering51
Fuel system, gasoline30
11 other systems220

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

5 recalls

2012 Mercedes-Benz C250 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

46%repaired · 2023 Q2

Air bags: frontal

Recall 21V-638 · Aug 13, 2021 · 205 vehicles · 95 repaired

Risk. An incorrect air bag may not function properly in a crash, increasing the risk of injury.

Problem, fix and repair progress →

83%repaired · 2022 Q2

Passenger side: inflator module

Recall 20V-298 · May 22, 2020 · 640 vehicles · 534 repaired

Risk. An incorrect passenger air bag may not provide adequate protection, increasing the risk of injury in the event of a crash.

Problem, fix and repair progress →

82%repaired · 2026 Q3

Passenger side: inflator module

Recall 19V-010 · Jan 9, 2019 · 288,779 vehicles · 237,356 repaired

Risk. An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.

Problem, fix and repair progress →

81%repaired · 2019 Q4

Air bags: frontal

Recall 17V-627 · Oct 6, 2017 · 495,290 vehicles · 402,593 repaired

Risk. If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Problem, fix and repair progress →

Show 1 more recall
71%repaired · 2026 Q3

Passenger side: inflator module

Recall 17V-017 · Jan 10, 2017 · 104,119 vehicles · 73,436 repaired

Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Mileage at failure

When do air bags problems start?

55kmiles, median

Based on the odometer reading in 21 air bags complaints. 95% were reported before 100,000 miles.

Only 32% of complaints for this model year include a mileage.

median0k50k100k150k200k+
3under 30k miles20under 100k miles1100k miles or more
Owner-reported costs

What owners say repairs cost

Dollar amounts owners wrote in their complaints when describing a repair or a quote. These are not price estimates; a system is shown only when at least 8 owners mentioned a cost.

Engine

20 owners mentioned a cost

$4,450median

Middle half: $4,000 – $5,000

If a problem is covered by a recall, the dealer fixes it for free. Some manufacturers also reimburse owners who paid for a repair before a recall was announced.

Best & worst years

2012 vs. every other C250 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the C250 median. How we score

'12'13'14'15'16
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2012 Mercedes-Benz C250, and the recalls they led to.

  1. Desiccated Air Bag Inflator RuptureEA21002 · still open
    Open
In owners' words

What C250 owners report

Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.

The model/year Mercedes-Benz are well known for experiencing this/these particular issues. My research has shown that these year/make/model vehicles are experiencing the same type of mechanical failures nationwide. The issues all relatively begin around 75,000 miles. I've only had my car 3 years…
Complaint 11666448 · Jun 12, 2025
1) cranshaft and camshaft position sensors, timing problems and it has to be replaced this is a common damage in Mercedes Benz 2012 c250. 2) this put in risk my life because it can brake the engine in a highway and the car could be off.
Complaint 11550669 · Oct 18, 2023
The contact owns a 2012 Mercedes-Benz C250. The contact stated that she noticed that the air bag warning light was illuminated. The dealer was contacted because the vehicle had been serviced under NHTSA Campaign Number: 21V638000 (Air Bags) and the dealer stated that the seat belt was…
Complaint 11506437 · Feb 9, 2023 · 78,000 miles

Own a 2012 C250?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.