2013 Mercedes-Benz GLK350Problems, recalls & complaints

NHTSA has logged 140 owner complaints about the 2013 Mercedes-Benz GLK350, most often about the air bags. It is covered by 6 safety recalls, and for recall 12V-493 the manufacturer reports only 70% of affected cars repaired.

2013 Mercedes-Benz GLK350

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through August 4, 2026. Updated daily. Photo: IFCAR, Public domain.

Complaints by system

Where the 2013 Mercedes-Benz GLK350 has problems

140 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Air bags1003
Steering80
Electrical system71
Service brakes60
Power train50
Fuel/propulsion system50
Seats40
Engine40
Visibility/wiper30
10 other systems172

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

6 recalls

2013 Mercedes-Benz GLK350 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

78%repaired · 2021 Q1

Communication

Recall 19V-787 · Nov 1, 2019 · 24,226 vehicles · 18,993 repaired

Risk. An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Problem, fix and repair progress →

82%repaired · 2026 Q3

Passenger side: inflator module

Recall 19V-010 · Jan 9, 2019 · 288,779 vehicles · 237,356 repaired

Risk. An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.

Problem, fix and repair progress →

74%repaired · 2026 Q3

Passenger side: inflator module

Recall 18V-043 · Jan 10, 2018 · 132,167 vehicles · 97,355 repaired

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Problem, fix and repair progress →

81%repaired · 2019 Q4

Air bags: frontal

Recall 17V-627 · Oct 6, 2017 · 495,290 vehicles · 402,593 repaired

Risk. If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Problem, fix and repair progress →

Show 2 more recalls
70%repaired · 2015 Q4

Exterior lighting

Recall 12V-493 · Oct 10, 2012 · 218 vehicles · 152 repaired

Risk. The higher illumination level may cause glare to oncoming vehicles, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2013 vs. every other GLK350 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the GLK350 median. How we score

'10'11'12'13'14'15
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2013 Mercedes-Benz GLK350, and the recalls they led to.

  1. Desiccated Air Bag Inflator RuptureEA21002 · still open
    Open
In owners' words

What GLK350 owners report

Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.

RECALL NO: 19V-868 | VIN: [XXX] | CASE #: [XXX] VEHICLE: 2013 Mercedes-Benz GLK350 (X204) DESCRIPTION OF SAFETY PROBLEM: This complaint concerns a failure to adequately remedy NHTSA Recall 19V-868. Since [XXX], my vehicle has been grounded at Mercedes-Benz of Westmont. The dealer performed the…
Complaint 11720856 · Feb 27, 2026
Passenger head restraint exploded no accident no bump nothing !!! The car had just been in for service 2 months ago I have video saying excellent condition..11,500 miles only..I went to Mercedes they are charging me $900.00 for new headrest they said plastic parts broke cannot fix :(
Complaint 11690404 · Sep 29, 2025
The contact owns a 2013 Mercedes-Benz GLK350. The contact stated while driving approximately 25 MPH, the air bag warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the driver’s side air bag needed to be replaced. The vehicle was not repaired. The…
Complaint 11626813 · Nov 22, 2024 · 106,000 miles

Own a 2013 GLK350?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.