2011 Mercedes-Benz GLK350Problems, recalls & complaints

NHTSA has logged 133 owner complaints about the 2011 Mercedes-Benz GLK350, most often about the air bags. It is covered by 4 safety recalls, and for recall 16V-081 the manufacturer reports only 65% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through July 22, 2026. Updated daily.

Complaints by system

Where the 2011 Mercedes-Benz GLK350 has problems

133 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Air bags922
Fuel/propulsion system201
Steering61
Service brakes52
Electrical system50
Structure30
Engine30
Fuel system, gasoline31
Exterior lighting20
7 other systems101

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

4 recalls

2011 Mercedes-Benz GLK350 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

82%repaired · 2026 Q3

Passenger side: inflator module

Recall 19V-010 · Jan 9, 2019 · 288,779 vehicles · 237,356 repaired

Risk. An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.

Problem, fix and repair progress →

66%repaired · 2026 Q3

Passenger side: inflator module

Recall 16V-363 · May 26, 2016 · 258,163 vehicles · 169,998 repaired

Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Problem, fix and repair progress →

65%repaired · 2026 Q3

Driver side: inflator module

Recall 16V-081 · Feb 11, 2016 · 711,159 vehicles · 464,166 repaired

Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other…

Problem, fix and repair progress →

–no report yet

Fuel system, gasoline

Recall 12V-557 · Dec 3, 2012 · 5,800 vehicles

Risk. If the fuel filter flange cracks, it will leak fuel which may lead to a fire if an external ignition source is present.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2011 vs. every other GLK350 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the GLK350 median. How we score

'10'11'12'13'14'15
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2011 Mercedes-Benz GLK350, and the recalls they led to.

  1. Desiccated Air Bag Inflator RuptureEA21002 · still open
    Open
In owners' words

What GLK350 owners report

Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.

The contact owns a 2011 Mercedes-Benz GLK350. The contact stated while driving 60 MPH, she heard an abnormal noise. The contact stated no warning light was illuminated. The contact was able to park on the side of the road and saw the front driver’s side headrest air bag had deployed independently.…
Complaint 11453362 · Feb 22, 2022
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR…
Complaint 11321887 · Apr 22, 2020
I HAVE TWO RECALLS FOR MY VEHICLE AND MERCEDES HAS MADE NO EFFORT TO CONTACT ME REGARDING REPAIRS SINCE 2011. I HAVE TAKE MY VEHICLE IN FOR SERVICE MUTLIPLE TIMES AND THE RECALLS HAS NOT BEEN REPAIRED.
Complaint 11282479 · Nov 26, 2019

Own a 2011 GLK350?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.