2014 Mercedes-Benz GLK350Problems, recalls & complaints

NHTSA has logged 105 owner complaints about the 2014 Mercedes-Benz GLK350, most often about the air bags. It is covered by 5 safety recalls, and for recall 17V-252 the manufacturer reports only 78% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 9, 2026. Updated daily.

Complaints by system

Where the 2014 Mercedes-Benz GLK350 has problems

105 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Air bags621
Fuel/propulsion system50
Structure52
Electrical system41
Service brakes41
Engine41
Steering40
Fuel system, gasoline40
Wheels30
11 other systems222

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

5 recalls

2014 Mercedes-Benz GLK350 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

78%repaired · 2021 Q1

Communication

Recall 19V-787 · Nov 1, 2019 · 24,226 vehicles · 18,993 repaired

Risk. An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Problem, fix and repair progress →

82%repaired · 2026 Q3

Passenger side: inflator module

Recall 19V-010 · Jan 9, 2019 · 288,779 vehicles · 237,356 repaired

Risk. An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.

Problem, fix and repair progress →

81%repaired · 2019 Q4

Air bags: frontal

Recall 17V-627 · Oct 6, 2017 · 495,290 vehicles · 402,593 repaired

Risk. If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Problem, fix and repair progress →

Show 1 more recall
86%repaired · 2018 Q3

Frontal: sensor/control module-inactive

Recall 17V-177 · Mar 14, 2017 · 51 vehicles · 44 repaired

Risk. If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2014 vs. every other GLK350 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the GLK350 median. How we score

'10'11'12'13'14'15
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2014 Mercedes-Benz GLK350, and the recalls they led to.

  1. Desiccated Air Bag Inflator RuptureEA21002 · still open
    Open
In owners' words

What GLK350 owners report

Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.

The following are malfunctions that are a high risk when driving: •airbags •ball joints •coolant •control arms •electrical power system It is a risk when driving due to the ball joints and control arms not properly secured. Engine warning light
Complaint 11563424 · Jan 3, 2024
The contact owns a 2014 Mercedes-Benz GLK350. The contact stated that while operating the vehicle, the driver’s side air bag warning light remained illuminated. The cause of the failure was not yet determined. The local dealer was notified of the failure, but no assistance was provided. The…
Complaint 11535706 · Aug 1, 2023 · 58,000 miles
CONTACTED MERCEDES DEALER OVER A YEAR AGO TO REPLACE AIR BAG AND THEY STILL TELL US AS OF TODAY THAT THEY DO NOT HAVE THE PARTS TO PERFORM THE RECALL AND THERE IS NOTHING THEY CAN DO.
Complaint 11366728 · Oct 27, 2020

Own a 2014 GLK350?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.