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2015 Mercedes-Benz E400Problems, recalls & complaints

NHTSA has logged 15 owner complaints about the 2015 Mercedes-Benz E400, most often about the air bags. It is covered by 7 safety recalls, and for recall 21V-638 the manufacturer reports only 46% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls7Lowest repair rate 46%Owner complaints153 with a crash, fire or injuryTypical failure mileage2kAir bags, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 19, 2024. Updated daily.

Complaints by system

Where the 2015 Mercedes-Benz E400 has problems

15 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Air bags81
Electrical system31
Service brakes10
Structure10
Vehicle speed control11
Engine10
Lane departure10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

7 recalls

2015 Mercedes-Benz E400 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

46%repaired · 2023 Q2

Air bags: frontal

Recall 21V-638 · Aug 13, 2021 · 205 vehicles · 95 repaired

Risk. An incorrect air bag may not function properly in a crash, increasing the risk of injury.

Problem, fix and repair progress →

78%repaired · 2021 Q1

Communication

Recall 19V-787 · Nov 1, 2019 · 24,226 vehicles · 18,993 repaired

Risk. An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Problem, fix and repair progress →

82%repaired · 2026 Q3

Passenger side: inflator module

Recall 19V-010 · Jan 9, 2019 · 288,779 vehicles · 237,356 repaired

Risk. An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.

Problem, fix and repair progress →

81%repaired · 2019 Q4

Air bags: frontal

Recall 17V-627 · Oct 6, 2017 · 495,290 vehicles · 402,593 repaired

Risk. If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Problem, fix and repair progress →

Show 3 more recalls
83%repaired · 2019 Q1

Steering: electric power assist system

Recall 16V-899 · Dec 14, 2016 · 70 vehicles · 58 repaired

Risk. If the control unit pins lose connection, there would be a loss of electric power steering assist, increasing the risk of a crash.

Problem, fix and repair progress →

93%repaired · 2016 Q2

Body: hood

Recall 15V-088 · Feb 13, 2015 · 147,224 vehicles · 137,020 repaired

Risk. If the rubber seal falls into the engine compartment, it may contact parts of the exhaust system, increasing the risk of a fire.

Problem, fix and repair progress →

95%repaired · 2016 Q2

Rear/other: buckle assembly

Recall 14V-818 · Dec 24, 2014 · 1,378 vehicles · 1,306 repaired

Risk. If the middle position double seat belt buckle assembly fails under load such as in a severe frontal crash, there is an increased risk of injury to the seat…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2015 vs. every other E400 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the E400 median. How we score

'15'16'17'18
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
2 investigations

NHTSA defect investigations

Federal investigations that included the 2015 Mercedes-Benz E400, and the recalls they led to.

  1. Rear brake line failureDP20004 · closed Oct 9, 2020
    No recall
  2. Desiccated Air Bag Inflator RuptureEA21002 · still open
    Open
In owners' words

What E400 owners report

Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ E400. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED MERCEDES-BENZ OF GRAPEVINE (1300 TEXAN TRAIL, GRAPEVINE, TX 76051, [PHONE])…
Complaint 11413057 · Apr 20, 2021
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES BENZ E400. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS NOT TAKEN TO DEALER TO GET DIAGNOSED. THE CONTACT STATED THAT THE MANUFACTURER…
Complaint 11398426 · Mar 1, 2021
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ E400. IN FEBRUARY OF 2019, THE VEHICLE WAS INCLUDED IN AN UNKNOWN RECALL REGARDING THE PASSENGER SIDE AIR BAG. RALLYE MOTORS (1600 NORTHERN BLVD, ROSLYN, NY 11576, [PHONE]) STATED THAT THERE WAS NO REMEDY FOR THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED.…
Complaint 11232014 · Jul 15, 2019

Own a 2015 E400?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.