repaired · 2023 Q4
Communication: auto crash notification
Risk. Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
2017 Mercedes-Benz E400Problems, recalls & complaints
NHTSA has logged 20 owner complaints about the 2017 Mercedes-Benz E400, most often about the air bags. It is covered by 8 safety recalls, and for recall 18V-271 the manufacturer reports only 74% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through March 5, 2026. Updated daily.
Complaints by system
Where the 2017 Mercedes-Benz E400 has problems
20 complaints grouped by the system owners reported.
16Air bags
2Seats1 crash/fire/injury
1Structure
1Tires
1Steering
1Electrical system
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Air bags | 16 | 0 |
| Seats | 2 | 1 |
| Structure | 1 | 1 |
| Tires | 1 | 0 |
| Steering | 1 | 0 |
| Electrical system | 1 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
8 recalls
2017 Mercedes-Benz E400 recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2021 Q1
Structure: body
Risk. If the spoiler detaches while driving, it can become a road hazard, increasing the risk of a crash.
repaired · 2026 Q3
Passenger side: inflator module
Risk. An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
repaired · 2019 Q3
Exterior lighting: headlights
Risk. If the headlight's horizontal aim is altered, a misaimed headlight may lead to an insufficiently illuminated roadway, which may increase the risk of a crash.
Show 4 more recalls
repaired · 2019 Q4
Air bags: frontal
Risk. If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
repaired · 2018 Q4
Electrical system: starter assembly
Risk. If the starting current limiter overheats, the surrounding components can melt, increasing the risk of a fire.
repaired · 2018 Q4
Passenger side: inflator module
Risk. If the pelvis airbag or the front passenger airbag does not deploy as intended in the event of a crash, the occupants have an increased risk of injury.
repaired · 2018 Q1
Frame and members: underbody shields
Risk. The insufficient clearance may cause the panel to melt, increasing the risk of a fire.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.
Best & worst years
2017 vs. every other E400 year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the E400 median. How we score
'15'16'17'18
- Avoid
- Caution
- Solid
- Best
- Not rated
1 investigation
NHTSA defect investigations
Federal investigations that included the 2017 Mercedes-Benz E400, and the recalls they led to.
- Desiccated Air Bag Inflator RuptureOpen
In owners' words
What E400 owners report
Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.
Seat pressure sensor for supplemental restraint system (SRS) routinely fails. The system generates and error and disables the front passenger airbag. The condition clears when the vehicle is turned off. Sensors have been recalibrated multiple times. System still routinely fails.
TL* TAKATA RECALL. THE CONTACT OWNS A 2017 MERCEDES-BENZ E400. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED MERCEDES-BENZ OF LONG BEACH (2300 E SPRING ST, SIGNAL HILL, CA 90755) WHERE…
TAKADAAIRBAG RECALL. NO REPAIR AVAILABLE FOR OVER 2 YEARS, AND NO ANSWER FROM MEERCEDESDEALER, REGIONAL OFFICE OR US HEADQUARTERS. IN FEAR OF AIR BAG EXPLOSION AND NOT SAFE TO HAVE PASSENGER IN FRONT SEAT.
Own a 2017 E400?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.