Frame and members: underbody shieldsRecall 16V-831 · Mercedes-Benz vehicles
Mercedes-Benz USA, LLC. recall 16V-831 covers 799 Mercedes-Benz vehicles for a frame and members: underbody shields problem, reported to NHTSA on November 17, 2016. The manufacturer's latest report (2018 Q1) shows 94% of affected vehicles repaired.
Source: NHTSA recall 16V831000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2017 E400 4Matic Coupe, E400 Convertible, E550 Coupe and E550 Convertible vehicles manufactured June 7, 2016, to September 8, 2016. On the affected vehicles, there may be insufficient clearance between the left catalytic converter and the composite underbody panel.
The risk
The insufficient clearance may cause the panel to melt, increasing the risk of a fire.
The fix
MBUSA will notify owners, and dealers will inspect and replace the underbody panel, as necessary, free of charge. The recall began December 2016. Owners may contact Mercedes customer service at 1-800-367-6372.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
94%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.
Vehicles in this recall
Built from June 7, 2016 to September 8, 2016. Not every vehicle in these model years is included; check by VIN.