2018 Mercedes-Benz E400Problems, recalls & complaints

NHTSA has logged 23 owner complaints about the 2018 Mercedes-Benz E400, most often about the electrical system. It is covered by 13 safety recalls, and for recall 20V-449 the manufacturer reports only 63% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through September 21, 2026. Updated daily.

Complaints by system

Where the 2018 Mercedes-Benz E400 has problems

23 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system40
Steering30
Seat belts30
Engine32
Power train20
Service brakes10
Structure10
Tires10
Vehicle speed control10
7 other systems73

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

13 recalls

2018 Mercedes-Benz E400 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

64%repaired · 2026 Q3

Tires

Recall 25V-023 · Jan 17, 2025 · 165 vehicles · 106 repaired

Risk. Tires inflated to an incorrect maximum pressure may have insufficient strength, allowing the tires to fail and increasing the risk of a crash.

Problem, fix and repair progress →

89%repaired · 2024 Q2

Back over prevention: display function

Recall 22V-232 · Apr 8, 2022 · 126,443 vehicles · 112,211 repaired

Risk. An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.

Problem, fix and repair progress →

82%repaired · 2023 Q3

Communication

Recall 21V-072 · Feb 12, 2021 · 67 vehicles · 55 repaired

Risk. A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying…

Problem, fix and repair progress →

95%repaired · 2023 Q4

Communication: auto crash notification

Recall 21V-058 · Feb 5, 2021 · 1,292,258 vehicles · 1,231,020 repaired

Risk. Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Problem, fix and repair progress →

Show 9 more recalls
63%repaired · 2022 Q2

Electrical system: software

Recall 20V-449 · Jul 31, 2020 · 56 vehicles · 35 repaired

Risk. Without the audible tone and blinking warning light to remind the front seat occupants that their seat belts are not buckled, they may forget to buckle their…

Problem, fix and repair progress →

91%repaired · 2021 Q2

Seat belts

Recall 19V-788 · Nov 1, 2019 · 29,720 vehicles · 26,970 repaired

Risk. The electric PRE-SAFE®-function and the seat belt pretensioners may not deploy during a crash, increasing the risk of injury.

Problem, fix and repair progress →

96%repaired · 2021 Q1

Structure: body

Recall 19V-676 · Sep 23, 2019 · 4,765 vehicles · 4,569 repaired

Risk. If the spoiler detaches while driving, it can become a road hazard, increasing the risk of a crash.

Problem, fix and repair progress →

100%repaired · 2020 Q4

Seats

Recall 19V-130 · Feb 26, 2019 · 22,637 vehicles · 22,633 repaired

Risk. If the seatback does not properly lock, in the event of a crash, the seatbacks may fold forward, increasing the risk of injury.

Problem, fix and repair progress →

100%repaired · 2020 Q2

Steering

Recall 18V-872 · Dec 7, 2018 · 2 vehicles · 2 repaired

Risk. If the steering connection was not properly locked, the mechanical connection between the steering wheel and steering rack may come loose, reducing steering…

Problem, fix and repair progress →

92%repaired · 2022 Q2

Rack and pinion: rack

Recall 18V-850 · Nov 29, 2018 · 6,373 vehicles · 5,857 repaired

Risk. A car that cannot be properly steered has an increased risk of a crash.

Problem, fix and repair progress →

80%repaired · 2020 Q1

Sensor: occupant classification

Recall 18V-515 · Aug 3, 2018 · 345 vehicles · 276 repaired

Risk. If a child seat is in the front seat and the passenger air bag is not deactivated, in the event of a crash, it can increase the risk of injury.

Problem, fix and repair progress →

79%repaired · 2019 Q4

Child seat: latch strap

Recall 18V-513 · Aug 3, 2018 · 39 vehicles · 31 repaired

Risk. If the ISOFIX console partially detaches in a crash, it can increase the risk of injury for a child in a child seat.

Problem, fix and repair progress →

93%repaired · 2019 Q3

Seats

Recall 18V-207 · Mar 29, 2018 · 3,088 vehicles · 2,876 repaired

Risk. If the seatback does not properly lock, in the event of a crash, the seatbacks may fold forward, increasing the risk of injury.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2018 vs. every other E400 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the E400 median. How we score

'15'16'17'18
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What E400 owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

The digital dash, which shows my speed, mileage, engine temperature, rims and fuel level goes blank. Then comes on for a few seconds and goes dark again. Vehicle only has 43k miles. MB dealer said this is not uncommon condition with the 2018 mb e400. Car is not safe to drive. MB dealer wants…
Complaint 11688398 · Sep 19, 2025
Alternator failed on my E400 cabriolet 23,000 miles resulting in car shutting down while engine running. Required a tow to dealer service area, 35 miles away.
Complaint 11544035 · Sep 12, 2023
Backup camera does not work sometimes. A picture of the camera with a slash mark across it comes up on a black command screen. This is a big safety issue when I back up
Complaint 11542077 · Sep 1, 2023

Own a 2018 E400?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.