2015 Mercedes-Benz E350Problems, recalls & complaints

NHTSA has logged 31 owner complaints about the 2015 Mercedes-Benz E350, most often about the electrical system. It is covered by 6 safety recalls, and for recall 19V-787 the manufacturer reports only 78% of affected cars repaired.

2015 Mercedes-Benz E350

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through April 7, 2026. Updated daily. Photo: Elise240SX, CC BY-SA 4.0.

Complaints by system

Where the 2015 Mercedes-Benz E350 has problems

31 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system51
Steering51
Service brakes41
Structure40
Wheels30
Fuel/propulsion system20
Suspension20
Tires20
Air bags20
6 other systems82

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

6 recalls

2015 Mercedes-Benz E350 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

78%repaired · 2021 Q1

Communication

Recall 19V-787 · Nov 1, 2019 · 24,226 vehicles · 18,993 repaired

Risk. An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Problem, fix and repair progress →

81%repaired · 2019 Q4

Air bags: frontal

Recall 17V-627 · Oct 6, 2017 · 495,290 vehicles · 402,593 repaired

Risk. If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Problem, fix and repair progress →

86%repaired · 2018 Q3

Frontal: sensor/control module-inactive

Recall 17V-177 · Mar 14, 2017 · 51 vehicles · 44 repaired

Risk. If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.

Problem, fix and repair progress →

83%repaired · 2019 Q1

Steering: electric power assist system

Recall 16V-899 · Dec 14, 2016 · 70 vehicles · 58 repaired

Risk. If the control unit pins lose connection, there would be a loss of electric power steering assist, increasing the risk of a crash.

Problem, fix and repair progress →

Show 2 more recalls
93%repaired · 2016 Q2

Body: hood

Recall 15V-088 · Feb 13, 2015 · 147,224 vehicles · 137,020 repaired

Risk. If the rubber seal falls into the engine compartment, it may contact parts of the exhaust system, increasing the risk of a fire.

Problem, fix and repair progress →

95%repaired · 2016 Q2

Rear/other: buckle assembly

Recall 14V-818 · Dec 24, 2014 · 1,378 vehicles · 1,306 repaired

Risk. If the middle position double seat belt buckle assembly fails under load such as in a severe frontal crash, there is an increased risk of injury to the seat…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2015 vs. every other E350 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the E350 median. How we score

'05'06'07'08'09'10'11'12'13'14'15'16'17'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
2 investigations

NHTSA defect investigations

Federal investigations that included the 2015 Mercedes-Benz E350, and the recalls they led to.

  1. Rear brake line failureDP20004 · closed Oct 9, 2020
    No recall
  2. Desiccated Air Bag Inflator RuptureEA21002 · still open
    Open
In owners' words

What E350 owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

On [XXX] I went out and started my car and it said. Power steering was my function so I turned it off and tried it again. And it said the same thing. Power steering malfunction read the owner's menu which I did is said if you can steal it. Drive it to the nearest dealership. You can't park it Well,…
Complaint 11669739 · Jun 27, 2025
Electric power steering assist failure. Causing power steering to fail making steering very difficult, raising the chance for a crash.
Complaint 11520990 · May 8, 2023
THE COLLISION PREVENTION ASSIST MODULE WARNING LIGHT CAME ON. COLLISION ASSIST WAS INOPERATIVE. THIS CAN LEAD TO LOSS OF ACCELERATION AND BRAKING. I TOOK THE VEHICLE TO LOCAL DEALERSHIP, MERCEDES BENZ OF ARCADIA, WHO PERFORMED A SOFTWARE UPDATE AND CHARGED $205.OO. THIS IS A SAFETY ISSUE AND SHOULD…
Complaint 11301462 · Jan 23, 2020 · 25,000 miles

Own a 2015 E350?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.