Electrical system: instrument cluster/panelRecall 21V-408 · 2020 Custom Truck & Body Works Ford F-550
Custom Truck And Body Works recall 21V-408 covers 990 2020 Custom Truck & Body Works Ford F-550 for a electrical system: instrument cluster/panel problem, reported to NHTSA on June 1, 2021.
Source: NHTSA recall 21V408000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Custom Truck and Body Works (Custom Truck) is recalling certain 2020 F550 vehicles equipped with Weldon V-Mux Vista IV Standard LCD displays. These displays may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.
The risk
If the LCD display becomes locked up or non-functional it can delay emergency efforts, which can increase the risk of injury.
The fix
Dealers will replace the IV Standard LCD displays, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Custom Truck customer service at 1-888-712-2963.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.