2020 Custom Truck & Body Works Ford F-550Problems, recalls & complaints

NHTSA has logged 0 owner complaints about the 2020 Custom Truck & Body Works Ford F-550. It is covered by 3 safety recalls, and for recall 24V-347 the manufacturer reports only 100% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through June 2, 2025. Updated daily.

Complaints by system

Where the 2020 Custom Truck & Body Works Ford F-550 has problems

0 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

3 recalls

2020 Custom Truck & Body Works Ford F-550 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

100%repaired · 2025 Q3

Electrical system: wiring

Recall 24V-347 · May 16, 2024 · 1 vehicles · 1 repaired

Risk. Overloaded electrical circuits can overheat, increasing the risk of fire.

Problem, fix and repair progress →

–no report yet

Electrical system: instrument cluster/panel

Recall 21V-408 · Jun 1, 2021 · 990 vehicles

Risk. If the LCD display becomes locked up or non-functional it can delay emergency efforts, which can increase the risk of injury.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Custom Truck & Body Works.

Best & worst years

2020 vs. every other Ford F-550 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Ford F-550 median. How we score

'16'20
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated

Own a 2020 Ford F-550?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.