Electrical system: wiringRecall 24V-347 · 2020 Custom Truck & Body Works Ford F-550
Custom Truck And Body Works recall 24V-347 covers 1 2020 Custom Truck & Body Works Ford F-550 for a electrical system: wiring problem, reported to NHTSA on May 16, 2024. The manufacturer's latest report (2025 Q3) shows 100% of affected vehicles repaired.
Source: NHTSA recall 24V347000 and manufacturer quarterly reports. Started by an NHTSA defect investigation.
The problem
Custom Truck and Body Works (Custom Truck) is recalling one 2020 Ford F550 vehicle equipped with Weldon 8X16 Input-Output nodes. In the event of a short circuit or wiring failure, the firmware in the node may fail to shut off the output pin, resulting in overloaded electrical circuits.
The risk
Overloaded electrical circuits can overheat, increasing the risk of fire.
The fix
Custom Truck will update the firmware, free of charge. The owner notification letter was to be mailed May 17, 2024. Owners may contact Custom Truck customer service at 1-888-712-2963.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
100%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.