Steering: steering control moduleRecall 21V-455 · Cadillac and Chevrolet vehicles

General Motors, LLC recall 21V-455 covers 26,847 Cadillac and Chevrolet vehicles for a steering: steering control module problem, reported to NHTSA on June 17, 2021. The manufacturer's latest report (2023 Q2) shows 96% of affected vehicles repaired.

96%
Vehicles repaired25,780 of 26,847 · 2023 Q2
Vehicles affected26,8476 models
ReportedJun 17, 2021Owners notified Jul 13, 2021
Complaints since30Same system, after the recall

Source: NHTSA recall 21V455000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. A software issue may cause a loss of power steering assist at startup or while driving.

The risk

Increased steering effort, particularly at lower speeds, increases the risk of a crash.

What to do

The fix

The power steering module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed July 13, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; or GMC customer service at 1-800-462-8782. GM's number for this recall is N212333900.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

96%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 7 vehicles were listed as unreachable.

0%50%100%2021 Q32023 Q2