repaired · 2023 Q3
Fuel pump: control/drive module
Risk. An engine stall increases the risk of a crash.
2021 Cadillac Escalade NAProblems, recalls & complaints
NHTSA has logged 17 owner complaints about the 2021 Cadillac Escalade NA, most often about the engine. It is covered by 4 safety recalls, and for recall 20V-811 the manufacturer reports only 86% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 8, 2023. Updated daily.
Complaints by system
Where the 2021 Cadillac Escalade NA has problems
17 complaints grouped by the system owners reported.
7Engine1 crash/fire/injury
3Service brakes1 crash/fire/injury
3Electrical system
2Exterior lighting
2Forward collision avoidance
1Lane departure
1Air bags
1Power train
1Seat belts
11 other systems
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Engine | 7 | 1 |
| Service brakes | 3 | 1 |
| Electrical system | 3 | 0 |
| Exterior lighting | 2 | 0 |
| Forward collision avoidance | 2 | 0 |
| Lane departure | 1 | 0 |
| Air bags | 1 | 1 |
| Power train | 1 | 0 |
| Seat belts | 1 | 0 |
| 1 other systems | 1 | 1 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
4 recalls
2021 Cadillac Escalade NA recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2023 Q2
Steering: steering control module
Risk. Increased steering effort, particularly at lower speeds, increases the risk of a crash.
repaired · 2022 Q4
Seat belts
Risk. If a seat belt assembly is not properly attached to the vehicle, the seat belt may not properly restrain an occupant in the event of a crash, increasing the…
repaired · 2022 Q4
Electrical system: instrument cluster/panel
Risk. If the telltale lights are not visible, the driver and front passenger may not know that the front passenger is unbuckled or has a deactivated air bag,…
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Cadillac.
Best & worst years
2021 vs. every other Escalade NA year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Escalade NA median. How we score
'21
- Avoid
- Caution
- Solid
- Best
- Not rated
2 investigations
NHTSA defect investigations
Federal investigations that included the 2021 Cadillac Escalade NA, and the recalls they led to.
- Air Bag MalfunctionNo recall
- Loss of motive power due to engine failureLed to recall 25V-274
In owners' words
What Escalade NA owners report
Recent engine complaints filed with NHTSA, shortened. Personal details are removed.
As far as the findings from the diagnosis, the dealer advised that inspection found crank bearing failure. The engine has been ordered but does not have an ETA at this time.
I was driving with my family of five on I-15 in Utah County, UT, on 01-14-23 when the ability to accelerate was impacted. We noticed a strange noise from the engine compartment too. After about ten seconds of the strange noise and as I was attempting to cross four lanes of traffic to pull over, the…
Friday evening I was left stranded on the side of the road in my 2021 Cadillac Escalade with less than 30k miles that I actually purchased brand brand new about a year or so ago. The vehicle slowed to a crawl in the fast Lane of I65 as cars and semis whipped past me as I attempted to use any last…
Own a 2021 Escalade NA?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.