Visibility: windshieldRecall 21V-711 · 2021 Ford Mustang Mach E

Ford Motor Company recall 21V-711 covers 17,692 2021 Ford Mustang Mach E for a visibility: windshield problem, reported to NHTSA on September 14, 2021. The manufacturer's latest report (2023 Q3) shows 75% of affected vehicles repaired.

75%
Vehicles repaired13,327 of 17,692 · 2023 Q3
Vehicles affected17,6921 model
ReportedSep 14, 2021Owners notified Oct 29, 2021
Complaints since10Same system, after the recall

Source: NHTSA recall 21V711000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The windshield may not have been properly bonded to the vehicle, which could allow it to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."

The risk

A windshield that separates from a vehicle during a crash can increase the risk of injury.

What to do

The fix

Dealers will remove and reinstall the windshield, free of charge. Owner notification letters were mailed on October 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C22.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

75%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 84 vehicles were listed as unreachable.

0%50%100%2021 Q42023 Q3
1 model

Vehicles in this recall