Visibility: fixed panaramic roof/sky light assemblyRecall 21V-712 · 2021 Ford Mustang Mach E

Ford Motor Company recall 21V-712 covers 13,544 2021 Ford Mustang Mach E for a visibility: fixed panaramic roof/sky light assembly problem, reported to NHTSA on September 14, 2021. The manufacturer's latest report (2023 Q3) shows 75% of affected vehicles repaired.

75%
Vehicles repaired10,196 of 13,544 · 2023 Q3
Vehicles affected13,5441 model
ReportedSep 14, 2021Owners notified Oct 29, 2021
Complaints since10Same system, after the recall

Source: NHTSA recall 21V712000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The vehicle's panoramic roof glass panel may not have been properly bonded to the vehicle, which could allow it to detach.

The risk

A roof panel that separates from a vehicle can become a road hazard, increasing the risk of a crash or injury.

What to do

The fix

Dealers will apply additional urethane adhesive, free of charge. Owner notification letters were mailed October 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S42.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

75%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 17 vehicles were listed as unreachable.

0%50%100%2021 Q42023 Q3
1 model

Vehicles in this recall