Sensing system: cameraRecall 21V-735 · Ford and Lincoln vehicles

Ford Motor Company recall 21V-735 covers 228,297 Ford and Lincoln vehicles for a sensing system: camera problem, reported to NHTSA on September 22, 2021. The manufacturer's latest report (2023 Q3) shows 84% of affected vehicles repaired.

84%
Vehicles repaired191,663 of 228,297 · 2023 Q3
Vehicles affected228,2973 models
ReportedSep 22, 2021Owners notified Nov 16, 2021
Complaints since158Same system, after the recall

Source: NHTSA recall 21V735000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.

The risk

A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

What to do

The fix

Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S44.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

84%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 802 vehicles were listed as unreachable.

0%50%100%2021 Q42023 Q3