Engine control module (ecu/ecm): softwareRecall 21V-774 · Infiniti and Nissan vehicles

Nissan North America, Inc. recall 21V-774 covers 7,634 Infiniti and Nissan vehicles for a engine control module (ecu/ecm): software problem, reported to NHTSA on October 4, 2021. The manufacturer's latest report (2024 Q2) shows 65% of affected vehicles repaired.

65%
Vehicles repaired5,000 of 7,634 · 2024 Q2
Vehicles affected7,6343 models
ReportedOct 4, 2021Owners notified Mar 31, 2022
Complaints since5Same system, after the recall

Source: NHTSA recall 21V774000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.

The risk

A loss of drive power increases the risk of a crash.

What to do

The fix

Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

65%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2022 Q12024 Q2