Visibility: glass, side/rearRecall 21V-832 · Mercedes-Benz vehicles

Mercedes-Benz USA, LLC recall 21V-832 covers 23 Mercedes-Benz vehicles for a visibility: glass, side/rear problem, reported to NHTSA on October 22, 2021. The manufacturer's latest report (2024 Q1) shows 70% of affected vehicles repaired.

70%
Vehicles repaired16 of 23 · 2024 Q1
Vehicles affected237 models
ReportedOct 22, 2021Owners notified Dec 8, 2021
Complaints since4Same system, after the recall

Source: NHTSA recall 21V832000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 GLE 350, GLE 580, GLS 450, GLS 580, AMG GLE 53, AMG GLE 63 S, and AMG GLS 63 S vehicles. The rear window may be insufficiently bonded to the tailgate, which could allow the rear glass to detach.

The risk

Detached rear glass can become a road hazard, increasing the risk of a crash.

What to do

The fix

Dealers will replace the rear window, free of charge. Owner notification letters were mailed December 8, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

70%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2021 Q42024 Q1