2021 Mercedes-Benz GLS450Problems, recalls & complaints

NHTSA has logged 31 owner complaints about the 2021 Mercedes-Benz GLS450, most often about the electrical system. It is covered by 12 safety recalls, and for recall 21V-832 the manufacturer reports only 70% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 20, 2026. Updated daily.

Complaints by system

Where the 2021 Mercedes-Benz GLS450 has problems

31 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system142
Lane departure30
Engine30
Seats22
Forward collision avoidance20
Seat belts10
Power train10
Steering10
Structure10
5 other systems50

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

12 recalls

2021 Mercedes-Benz GLS450 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

84%repaired · 2026 Q1

Electrical system: wiring

Recall 24V-207 · Mar 15, 2024 · 116,020 vehicles · 97,671 repaired

Risk. An overheated ground connection can increase the risk of a fire.

Problem, fix and repair progress →

86%repaired · 2025 Q1

Visibility: defroster/defogger/hvac system

Recall 23V-177 · Mar 17, 2023 · 61,450 vehicles · 53,025 repaired

Risk. Water intrusion into the foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire.

Problem, fix and repair progress →

Show 8 more recalls
80%repaired · 2024 Q3

Seats: mid/rear assembly

Recall 22V-732 · Sep 30, 2022 · 59,574 vehicles · 47,683 repaired

Risk. A seat with a seatback lock failure may not properly restrain occupants, increasing the risk of injury during a crash.

Problem, fix and repair progress →

91%repaired · 2024 Q3

Structure: body

Recall 22V-680 · Sep 12, 2022 · 161,000 vehicles · 145,709 repaired

Risk. Detached trim bars may cause a road hazard and increase the risk of a crash or injury.

Problem, fix and repair progress →

91%repaired · 2026 Q2

Communication: auto crash notification

Recall 22V-365 · May 20, 2022 · 242,722 vehicles · 219,931 repaired

Risk. A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency…

Problem, fix and repair progress →

86%repaired · 2024 Q2

Wiring: interior/under dash

Recall 22V-231 · Apr 8, 2022 · 21,306 vehicles · 18,350 repaired

Risk. An overheated electrical cable can increase the risk of a fire.

Problem, fix and repair progress →

70%repaired · 2024 Q1

Visibility: glass, side/rear

Recall 21V-832 · Oct 22, 2021 · 23 vehicles · 16 repaired

Risk. Detached rear glass can become a road hazard, increasing the risk of a crash.

Problem, fix and repair progress →

81%repaired · 2023 Q4

Sensing system: camera

Recall 21V-354 · May 14, 2021 · 343,191 vehicles · 279,011 repaired

Risk. A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Problem, fix and repair progress →

95%repaired · 2023 Q4

Communication: auto crash notification

Recall 21V-058 · Feb 5, 2021 · 1,292,258 vehicles · 1,231,020 repaired

Risk. Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Problem, fix and repair progress →

95%repaired · 2021 Q2

Electrical system: instrument cluster/panel

Recall 20V-089 · Feb 14, 2020 · 2,101 vehicles · 1,989 repaired

Risk. If the interior switches are not illuminated, they may be more difficult to find and operate, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2021 vs. every other GLS450 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the GLS450 median. How we score

'16'17'18'19'20'21
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What GLS450 owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

On [XXX], I was heading home from work traveling [XXX] on [XXX] through Atlanta's usual heavy traffic. I smelled smoke inside my car and saw fire flames coming from under my passenger seat. My initial reaction was to try to put the fire out with my hat without burning myself. Also, I had to try to…
Complaint 11661377 · May 16, 2025
System malfunctioned detail: 48v battery malfunction, 12v battery malfunction. Safety concern: I was driving on [XXX], the battery malfunction warning suddenly pop up, and I couldn't accelerate my car beyond 30 MPH, my whole family were on the car during that time. it's life threatening issue needs…
Complaint 11634240 · Jan 5, 2025
Vehicle has just over 31k miles. ON multiple occasions, the vehicle randomly shuts off and displays a 48 volt battery error on the screen followed by a check engine light. This has happened in the middle of a busy intersection and at 75mph on the interstate. Each time it does this, I have taken it…
Complaint 11624928 · Nov 13, 2024

Own a 2021 GLS450?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.