2018 Mercedes-Benz GLS450Problems, recalls & complaints

NHTSA has logged 14 owner complaints about the 2018 Mercedes-Benz GLS450, most often about the service brakes. It is covered by 3 safety recalls, and for recall 22V-365 the manufacturer reports only 91% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through December 5, 2025. Updated daily.

Complaints by system

Where the 2018 Mercedes-Benz GLS450 has problems

14 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Service brakes32
Suspension30
Engine22
Structure20
Electrical system21
Power train10
Seats10
Steering10
Electronic stability control (ESC)10
3 other systems31

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

3 recalls

2018 Mercedes-Benz GLS450 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

91%repaired · 2026 Q2

Communication: auto crash notification

Recall 22V-365 · May 20, 2022 · 242,722 vehicles · 219,931 repaired

Risk. A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency…

Problem, fix and repair progress →

95%repaired · 2023 Q4

Communication: auto crash notification

Recall 21V-058 · Feb 5, 2021 · 1,292,258 vehicles · 1,231,020 repaired

Risk. Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Problem, fix and repair progress →

93%repaired · 2019 Q4

Service brakes, hydraulic

Recall 18V-539 · Aug 16, 2018 · 9,044 vehicles · 8,416 repaired

Risk. Reduced braking performance can increase the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2018 vs. every other GLS450 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the GLS450 median. How we score

'16'17'18'19'20'21
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What GLS450 owners report

Recent service brakes complaints filed with NHTSA, shortened. Personal details are removed.

January 2023 - Airbag suspension failed. Replaced by Mercedes dealership. December 2024 - Airbag suspension failed. Replaced by Mercedes dealership. April 2024: First brake failure. The brakes stopped while driving. Repaired. April 2025: Second brake failure. Brakes failed again. Repaired. The…
Complaint 11703281 · Dec 5, 2025
Brake brakes are terrible. They have other years that they’ve acknowledge that the break are spongy and at times does not break the GLS has that defect. Also smell of gas fumes inside the vehicle. Please direct me the right way and help me with this issue. The brake issue almost have caused me two…
Complaint 11683217 · Aug 26, 2025
I WAS ALREADY 90% IN PARKING LINE WHICH IS HANDICAP'S. ABOUT TO STOP RIGHT FRONT OF HANDICAP SIGN, SUDDENLY VEHICLE START MOVING FORWARD WHILE MY FOOT WAS IN BRAKE SO I PUSH LITTLE HARD TO COMPLETE STOP BUT VEHICLE SUDDENLY ACCELERATE FORWARD SMASHING INTO THE BUILDING GLASS ENTRY WALL AND DOOR. I…
Complaint 11353649 · Sep 8, 2020

Own a 2018 GLS450?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.