Steering: electric power assist systemRecall 21V-989 · 2020 Mercedes-Benz CLA 250
Mercedes-Benz USA, LLC recall 21V-989 covers 1 2020 Mercedes-Benz CLA 250 for a steering: electric power assist system problem, reported to NHTSA on December 17, 2021. The manufacturer's latest report (2023 Q4) shows 100% of affected vehicles repaired.
Source: NHTSA recall 21V989000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling one 2020 CLA250 vehicle. The power supply connection to the electric power steering may have been contaminated with melted adhesive, which can cause the power steering assist to fail while driving.
The risk
A sudden loss of power steering assist can increase the risk of a crash.
The fix
A dealer will inspect and repair the power supply connection, as necessary, free of charge. The owner notification letter was mailed January 21, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021120016.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
100%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.