Control module: softwareRecall 22V-168 · Mercedes-Benz vehicles

Mercedes-Benz USA, LLC recall 22V-168 covers 22 Mercedes-Benz vehicles for a control module: software problem, reported to NHTSA on March 18, 2022. The manufacturer's latest report (2024 Q1) shows 36% of affected vehicles repaired.

36%
Vehicles repaired8 of 22 · 2024 Q1
Vehicles affected228 models
ReportedMar 18, 2022Owners notified May 3, 2022
Complaints since20Same system, after the recall

Source: NHTSA recall 22V168000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2010 E350, 2014 G550, 2008-2009 C300, 2008 C350, 2009 CLK550, 2007 SL550, SLK280, and 2008 SLK350 vehicles. Various control units may have been updated with incorrect software configuration during a service repair. This can result in various system failures, such as loss of drive power, reduced exterior lighting, or loss of dynamic control functions, including stability and traction control.

The risk

Various system failures, such as loss of drive power, reduced exterior lighting, or loss of dynamic control functions including stability and traction control, can increase the risk of a crash.

What to do

The fix

Dealers will update the software configuration on the affected control units, free of charge. Owner notification letters were mailed May 3, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040003.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

36%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2022 Q22024 Q1