Automatic transmission: control module (tcm/pcm/tecm)Recall 23V-069 · 2020–2022 Ford Explorer

Ford Motor Company recall 23V-069 covers 3,674 2020–2022 Ford Explorer for a automatic transmission: control module (tcm/pcm/tecm) problem, reported to NHTSA on February 10, 2023. The manufacturer's latest report (2024 Q4) shows 72% of affected vehicles repaired.

72%
Vehicles repaired2,639 of 3,674 · 2024 Q4
Vehicles affected3,6741 model
ReportedFeb 10, 2023Owners notified Mar 28, 2023
Complaints since549Same system, after the recall

Source: NHTSA recall 23V069000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L engine and 10R60 automatic transmission. An unintentional powertrain control module (PCM) reset may occur while the vehicle is in motion and result in park system damage.

The risk

A park system that is damaged may not shift into "PARK," resulting in a vehicle rollaway and increasing the risk of injury or crash.

What to do

The fix

Dealers will inspect the park system for damage and repair as necessary, free of charge. Owner notification letters were mailed March 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S05.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

72%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 37 vehicles were listed as unreachable.

0%50%100%2023 Q12024 Q4
1 model

Vehicles in this recall