Electrical systemRecall 23V-188 · Volvo vehicles
Volvo Car USA, LLC recall 23V-188 covers 393 Volvo vehicles for a electrical system problem, reported to NHTSA on March 22, 2023. The manufacturer's latest report (2025 Q1) shows 97% of affected vehicles repaired.
Source: NHTSA recall 23V188000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60CC, XC60, XC90, XC40, and C40 vehicles. A diagnostic trouble code (DTC) may be falsely detected for the emergency call system (e-call) and display "e-Call Service Required" in the driver information module (DIM).
The risk
The false warning message could prevent the detection of an actual e-call system failure, which could delay an emergency response during a crash, increasing the risk of injury.
The fix
Dealers will update the telematics and connectivity antenna module (TCAM) software, free of charge. Owner notification letters are expected to be mailed May 16, 2023. Owners may contact Volvo Car's customer service 1-800-458-1552. Volvo Car's number for this recall is R10225.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
97%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.