Back over prevention: software
NewRisk. A rearview camera image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
NHTSA has logged 41 owner complaints about the 2023 Volvo XC90, most often about the back over prevention. It is covered by 6 safety recalls, and for recall 23V-827 the manufacturer reports only 78% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 10, 2026. Updated daily. Photo: Leif Jørgensen, CC BY-SA 4.0.
41 complaints grouped by the system owners reported.
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Back over prevention | 13 | 0 |
| Electrical system | 10 | 0 |
| Forward collision avoidance | 6 | 0 |
| Fuel/propulsion system | 5 | 0 |
| Service brakes | 4 | 0 |
| Steering | 3 | 0 |
| Power train | 3 | 0 |
| Latches/locks/linkages | 2 | 0 |
| Visibility/wiper | 2 | 0 |
| 11 other systems | 15 | 3 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
Risk. A rearview camera image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Risk. A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Risk. An improperly tightened seat belt buckle may not restrain an occupant as intended, increasing their risk of injury during a crash.
Risk. The false warning message could prevent the detection of an actual e-call system failure, which could delay an emergency response during a crash, increasing…
Risk. A reduction in brake support functions can increase the risk of a crash.
Risk. The vehicle may lose drive power as the high voltage battery is depleted, increasing the risk of a crash.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Volvo.
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the XC90 median. How we score
Recent back over prevention complaints filed with NHTSA, shortened. Personal details are removed.
The car recently received a 5.05 update of the infotainment system. Since then, the infotainment system would be shut off and auto-restarts itself during driving every 10 or 15 minutes. The car would lose all the functions related to the infotainment system, such as the camera, navigation, sound…
We lease this car from Volvo and are the first and only owners of the vehicle. No history of collision or accidents. The vehicle has a rear backup camera. The camera system also allows the option to select a 360-degree, top down "birds-eye" view of the entire vehicle. The backup camera turns on…
The vehicle is subject to NHTSA Recall 25V-282 for a rearview camera failure that increases the risk of a crash. First Repair Attempt (August 15, 2025): A Volvo dealership performed the prescribed software update but failed to fix the safety defect. The vehicle was returned to me in the same unsafe…
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.