Seats: critical fastenersRecall 23V-268 · Infiniti and Nissan vehicles

Nissan North America, Inc. recall 23V-268 covers 12,400 Infiniti and Nissan vehicles for a seats: critical fasteners problem, reported to NHTSA on April 13, 2023. The manufacturer's latest report (2025 Q1) shows 91% of affected vehicles repaired.

91%
Vehicles repaired11,284 of 12,400 · 2025 Q1
Vehicles affected12,4003 models
ReportedApr 13, 2023Owners notified Jun 9, 2023
Complaints since10Same system, after the recall

Source: NHTSA recall 23V268000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Nissan North America, Inc. (Nissan) is recalling certain 2023 Rogue, Pathfinder, and Infiniti QX60 vehicles. The driver's powered seat may not be fully secured to the seat frame, causing the seat frame welds to detach from the rear inboard seat bracket.

The risk

An unsecured seat with broken welds may not properly restrain an occupant during a crash, increasing the risk of injury.

What to do

The fix

Dealers will inspect the driver's seat rail clearance, and if necessary, replace the driver's seat cushion frame, free of charge. Owner notification letters are expected to be mailed June 10, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC966, PC967.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

91%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2023 Q22025 Q1