2023 Infiniti QX60Problems, recalls & complaints

NHTSA has logged 28 owner complaints about the 2023 Infiniti QX60, most often about the electrical system. It is covered by 3 safety recalls, and for recall 23V-268 the manufacturer reports only 91% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 18, 2026. Updated daily.

Complaints by system

Where the 2023 Infiniti QX60 has problems

28 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system71
Engine52
Fuel/propulsion system40
Service brakes31
Power train31
Lane departure31
Steering20
Forward collision avoidance21
Visibility/wiper20
6 other systems83

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

3 recalls

2023 Infiniti QX60 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

95%repaired · 2025 Q4

Exterior lighting: lighting control module

Recall 23V-814 · Dec 4, 2023 · 20,051 vehicles · 19,049 repaired

Risk. Incorrectly adjusted headlights can reduce visibility, increasing the risk of a crash.

Problem, fix and repair progress →

91%repaired · 2025 Q1

Seats: critical fasteners

Recall 23V-268 · Apr 13, 2023 · 12,400 vehicles · 11,284 repaired

Risk. An unsecured seat with broken welds may not properly restrain an occupant during a crash, increasing the risk of injury.

Problem, fix and repair progress →

94%repaired · 2025 Q1

Seats: mid/rear assembly

Recall 23V-108 · Feb 21, 2023 · 17 vehicles · 16 repaired

Risk. A seat that becomes stuck or fails to lock in a secured position may not properly restrain the occupant during a crash, increasing their risk of injury.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Infiniti.

Best & worst years

2023 vs. every other QX60 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the QX60 median. How we score

'14'15'16'17'18'19'20'22'23'24'25'26'27
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2023 Infiniti QX60 safety ratings

2023 Infiniti QX60 SUV AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
  • Stability control: Standard
  • Forward collision warning: Standard
  • Lane departure warning: Standard
In owners' words

What QX60 owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

I've had multiple instances of electrical "shorts" with the vehicle resulting in the sonar system setting off warnings while driving on the highway and having to be replaced twice; the driver mirror shorted and had to be replaced; for a period of months, I would put my belongings in the passenger…
Complaint 11694243 · Oct 18, 2025
The contact owns a 2023 Infiniti QX60. The contact stated that while driving approximately 15 MPH, the message to "Pull Over Safely" was displayed and the vehicle stalled. The contact was unable to restart the vehicle. The vehicle was later towed to the local dealer who diagnosed that the starter…
Complaint 11608401 · Aug 14, 2024 · 38,000 miles
I have brought my Infiniti QX60 in twice related to sterp & Bluetooth for hands free phone calls. They first did a firmware upgrade. I have had intermittent problems and reported to them. I actually had same model as a loaner they gave me and radio and Bluetooth phone connection would not work. I…
Complaint 11573716 · Feb 23, 2024

Own a 2023 QX60?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.