repaired · 2023 Q2
Spindle: arm
Risk. The steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation.
2020 Infiniti QX60Problems, recalls & complaints
NHTSA has logged 24 owner complaints about the 2020 Infiniti QX60, most often about the power train. It is covered by 1 safety recall, and for recall 21V-402 the manufacturer reports only 88% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through September 8, 2026. Updated daily. Photo: MercurySable99, CC BY-SA 4.0.
Complaints by system
Where the 2020 Infiniti QX60 has problems
24 complaints grouped by the system owners reported.
6Power train
4Electrical system
3Engine
3Forward collision avoidance1 crash/fire/injury
3Visibility/wiper
2Service brakes
2Fuel/propulsion system
2Structure
2Suspension
76 other systems2 crash/fire/injury
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Power train | 6 | 0 |
| Electrical system | 4 | 0 |
| Engine | 3 | 0 |
| Forward collision avoidance | 3 | 1 |
| Visibility/wiper | 3 | 0 |
| Service brakes | 2 | 0 |
| Fuel/propulsion system | 2 | 0 |
| Structure | 2 | 0 |
| Suspension | 2 | 0 |
| 6 other systems | 7 | 2 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
1 recall
2020 Infiniti QX60 recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Infiniti.
Best & worst years
2020 vs. every other QX60 year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the QX60 median. How we score
'14'15'16'17'18'19'20'22'23'24'25'26'27
- Avoid
- Caution
- Solid
- Best
- Not rated
NHTSA crash tests
2020 Infiniti QX60 safety ratings
2020 Infiniti QX60 SUV AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.
★★★★★
- Rollover: 4 stars (17.9% risk)
- Stability control: Standard
- Forward collision warning: Standard
- Lane departure warning: Optional
In owners' words
What QX60 owners report
Recent power train complaints filed with NHTSA, shortened. Personal details are removed.
While traveling at 75 mph(speed limit) on the interstate, the vehicle's CVT transmission suffered a catastrophic failure and suddenly lost all power/acceleration, dropping into a low-gear limp mode. No engine light appeared until after we parked. This caused an immediate and dangerous drop in speed…
The CVT Transmission without any warning gave out and wont allow my car to drive forward just reverse. Its been out and its an expensive repair. No check engine warning light came on and my car wont run.
I have a 2020 Infiniti QX60. While driving on the interstate I75 the check engine light came on and the car lost power. This was very dangerous as it could have caused a very serious accident. Had to have car towed to dealership. Was told that the transmission needed to be replaced at a cost of…
Own a 2020 QX60?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.