Electrical system: instrument cluster/panelRecall 23V-298 · Kia vehicles
Kia America, Inc. recall 23V-298 covers 108,936 Kia vehicles for a electrical system: instrument cluster/panel problem, reported to NHTSA on April 26, 2023. The manufacturer's latest report (2025 Q1) shows 88% of affected vehicles repaired.
Source: NHTSA recall 23V298000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen. The instrument cluster may fail to display any information when the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 138, "Tire Pressure Monitoring Systems."
The risk
A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash.
The fix
Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
88%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 2,294 vehicles were listed as unreachable.