Back over prevention: display functionRecall 23V-305 · 2020–2022 Ford Explorer

Ford Motor Company recall 23V-305 covers 523 2020–2022 Ford Explorer for a back over prevention: display function problem, reported to NHTSA on April 28, 2023. The manufacturer's latest report (2026 Q1) shows 65% of affected vehicles repaired.

65%
Vehicles repaired338 of 523 · 2026 Q1
Vehicles affected5231 model
ReportedApr 28, 2023Owners notified Jul 27, 2023
Complaints since90Same system, after the recall

Source: NHTSA recall 23V305000 and manufacturer quarterly reports. Started by NHTSA (compliance).

What's wrong

The problem

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer Police Interceptor Utility vehicles equipped with a 12.1-inch Integrated Computer Screen (ICS). When the Display On/Off Button is used to turn the display to "Off" prior to placing the vehicle in reverse, the backup camera rearview image will not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

The risk

A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.

What to do

The fix

Dealers will update the ICS software, free of charge. Owner notification letters were mailed July 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C14.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

65%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 2 vehicles were listed as unreachable.

0%50%100%2023 Q32026 Q1
1 model

Vehicles in this recall