Sensing system: cameraRecall 23V-342 · Ford and Lincoln vehicles

Ford Motor Company recall 23V-342 covers 442,973 Ford and Lincoln vehicles for a sensing system: camera problem, reported to NHTSA on May 12, 2023. The manufacturer's latest report (2025 Q3) shows 79% of affected vehicles repaired.

79%
Vehicles repaired350,996 of 442,973 · 2025 Q3
Vehicles affected442,9733 models
ReportedMay 12, 2023Owners notified Nov 10, 2023
Complaints since139Same system, after the recall

Source: NHTSA recall 23V342000 and manufacturer quarterly reports. Started by NHTSA (compliance).

What's wrong

The problem

Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.

The risk

Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

What to do

The fix

Dealers will replace the 360-degree camera, free of charge. Owner notification letters were mailed November 10, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S23. This recall expands and replaces NHTSA recall number 23V-022. Vehicles previously repaired under 23V-022 will need to have the new remedy performed.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

79%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 2,907 vehicles were listed as unreachable.

0%50%100%2023 Q42025 Q3
3 models

Vehicles in this recall

Built from January 7, 2019 to December 15, 2022. Not every vehicle in these model years is included; check by VIN.