Air bags: frontalRecall 23V-384 · 2022–2023 Toyota Corolla Cross

Toyota Motor Engineering & Manufacturing recall 23V-384 covers 96,007 2022–2023 Toyota Corolla Cross for a air bags: frontal problem, reported to NHTSA on May 30, 2023. The manufacturer's latest report (2025 Q2) shows 91% of affected vehicles repaired.

91%
Vehicles repaired87,374 of 96,007 · 2025 Q2
Vehicles affected96,0071 model
ReportedMay 30, 2023Owners notified Jul 25, 2023
Complaints since59Same system, after the recall

Source: NHTSA recall 23V384000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safey Standard number 208, "Occupant Crash Protection."

The risk

An air bag that does not deploy as intended increases the risk of injury during a crash.

What to do

The fix

Dealers will inspect and replace the instrument panel, if necessary, free of charge. Owner notification letters are expected to be mailed July 10, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TB04/23TA04.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

91%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 3,097 vehicles were listed as unreachable.

0%50%100%2023 Q32025 Q2
1 model

Vehicles in this recall