2023 Toyota Corolla CrossProblems, recalls & complaints

NHTSA has logged 177 owner complaints about the 2023 Toyota Corolla Cross, most often about the engine. It is covered by 4 safety recalls, and for recall 25V-040 the manufacturer reports only 82% of affected cars repaired.

2023 Toyota Corolla Cross

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 25, 2026. Updated daily. Photo: Mr.choppers, CC BY-SA 3.0.

Complaints by system

Where the 2023 Toyota Corolla Cross has problems

177 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Engine1040
Electrical system703
Steering441
Visibility/wiper260
Exterior lighting150
Service brakes112
Power train110
Air bags104
Forward collision avoidance101
13 other systems251

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

4 recalls

2023 Toyota Corolla Cross recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

82%repaired · 2026 Q3

Frontal: driver clockspring/spiral cassette

Recall 25V-040 · Jan 29, 2025 · 1,716 vehicles · 1,405 repaired

Risk. A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.

Problem, fix and repair progress →

92%repaired · 2025 Q4

Air bags: frontal

Recall 23V-864 · Dec 20, 2023 · 12,575 vehicles · 11,604 repaired

Risk. An air bag that does not deploy as intended increases the risk of injury during a crash.

Problem, fix and repair progress →

90%repaired · 2025 Q2

Frontal: driver clockspring/spiral cassette

Recall 23V-480 · Jul 12, 2023 · 152,927 vehicles · 138,062 repaired

Risk. A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.

Problem, fix and repair progress →

91%repaired · 2025 Q2

Air bags: frontal

Recall 23V-384 · May 30, 2023 · 96,007 vehicles · 87,374 repaired

Risk. An air bag that does not deploy as intended increases the risk of injury during a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Toyota.

Best & worst years

2023 vs. every other Corolla Cross year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Corolla Cross median. How we score

'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2023 Toyota Corolla Cross safety ratings

2023 Toyota COROLLA CROSS SUV AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

2023 Toyota Corolla Cross frontal crash test, NHTSA
Frontal crash★★★★★
2023 Toyota Corolla Cross side barrier test, NHTSA
Side barrier★★★★★
2023 Toyota Corolla Cross side pole test, NHTSA
Side pole★★★★★
  • Stability control: Standard
  • Forward collision warning: Standard
  • Lane departure warning: Standard
In owners' words

What Corolla Cross owners report

Recent engine complaints filed with NHTSA, shortened. Personal details are removed.

While driving my 2023 Toyota Corolla Cross LE, the engine unexpectedly shut off while I was stopped at a red light during heavy rain with the windshield wipers operating. A warning message appeared on the dashboard indicating that the engine had shut off and instructing me to press the brake…
Complaint 11773538 · Oct 25, 2026
Vehicle: 2023 Toyota Corolla Cross Mileage: Approximately 45,000 miles Relevant Toyota Bulletin: T-SB-0020-23 Rev1 Description of Safety Concern: My 2023 Toyota Corolla Cross experienced a serious safety-related malfunction involving the automatic engine Stop and Start system. While stopped in…
Complaint 11771421 · Oct 15, 2026
While stopped at a red light, the auto stop/start system shut the engine off and it failed to restart automatically. The dashboard showed "Low Power Steering" and "Engine Stopped - Press Brake Firmly to Restart." Pressing the brake did not work. I had to shift to Park and manually restart the…
Complaint 11747982 · Jul 2, 2026

Own a 2023 Corolla Cross?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.