Frontal: driver clockspring/spiral cassetteRecall 23V-480 · Lexus and Toyota vehicles
Toyota Motor Engineering & Manufacturing recall 23V-480 covers 152,927 Lexus and Toyota vehicles for a frontal: driver clockspring/spiral cassette problem, reported to NHTSA on July 12, 2023. The manufacturer's latest report (2025 Q2) shows 90% of affected vehicles repaired.
Source: NHTSA recall 23V480000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The risk
A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
The fix
Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
90%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 3,099 vehicles were listed as unreachable.