Menu

2023 Lexus RX350Problems, recalls & complaints

NHTSA has logged 4 owner complaints about the 2023 Lexus RX350, most often about the air bags. It is covered by 1 safety recall, and for recall 23V-480 the manufacturer reports only 90% of affected cars repaired.

2023 Lexus RX350
–
CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls1Lowest repair rate 90%Owner complaints41 with a crash, fire or injuryTypical failure mileage26kAir bags, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through July 12, 2023. Updated daily. Photo: Kevauto, CC BY-SA 4.0.

Complaints by system

Where the 2023 Lexus RX350 has problems

4 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Air bags11
Structure10
Visibility10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2023 Lexus RX350 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

90%repaired · 2025 Q2

Frontal: driver clockspring/spiral cassette

Recall 23V-480 · Jul 12, 2023 · 152,927 vehicles · 138,062 repaired

Risk. A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Lexus.

Best & worst years

2023 vs. every other RX350 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the RX350 median. How we score

'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What RX350 owners report

Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.

The contact owns a 2023 Lexus RX 350H. The contact stated that while driving at an unknown speed, when a vehicle on the shoulder, to the right suddenly began to cross in front of their vehicle to get to the median. This caused the contact's vehicle to T-bone the corner of their vehicle. The front…
Complaint 11526582 · Jun 12, 2023 · 26,000 miles

Own a 2023 RX350?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.