2011 Lexus RX350Problems, recalls & complaints

NHTSA has logged 30 owner complaints about the 2011 Lexus RX350, most often about the service brakes. It is covered by 1 safety recall.

2011 Lexus RX350

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through July 7, 2022. Updated daily. Photo: U.S. National Highway Traffic Safety Administration, Public domain.

Complaints by system

Where the 2011 Lexus RX350 has problems

30 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Service brakes97
Vehicle speed control87
Engine73
Power train62
Air bags64
Structure33
Engine and engine cooling20
Wheels11
Electrical system11
5 other systems51

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2011 Lexus RX350 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

–no report yet

Service brakes, hydraulic

Recall 11V-377 · Jul 26, 2011 · 32 vehicles

Risk. THIS COULD RESULT IN INCREASED STOPPING DISTANCES AND/OR A FAILURE TO ADEQUATELY CORRECT A VEHICLE SLIDE, WHICH COULD INCREASE THE RISK OF A VEHICLE CRASH.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Lexus.

Best & worst years

2011 vs. every other RX350 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the RX350 median. How we score

'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2011 Lexus RX350 safety ratings

2011 Lexus RX350 SUV AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
2011 Lexus RX350 frontal crash test, NHTSA
Frontal crash★★★★★
2011 Lexus RX350 side barrier test, NHTSA
Side barrier★★★★★
2011 Lexus RX350 side pole test, NHTSA
Side pole★★★★★
  • Rollover: 4 stars (16.4% risk)
  • Stability control: Standard
  • Forward collision warning: No
  • Lane departure warning: No
In owners' words

What RX350 owners report

Recent service brakes complaints filed with NHTSA, shortened. Personal details are removed.

AS I WAS TRYING TO PARK MY VEHICLE, IT ACCELERATED AND HIT A BUILDING THEN WENT BACKWARDS. I MANAGED TO KEEP THE CAR FROM REVERSING INTO THE STREET BUT THE BRAKES DID NOT WORK AND CAR DID NOT SLOW DOWN. IT HIT THE BUILDING A SECOND TIME. I PUT THE CAR IN PARK AND IT STOPPED. NONE OF THE AIRBAGS…
Complaint 11066495 · Feb 1, 2018 · 59,000 miles
PLEASE SEE THE ATTACHED BETTER BUSINESS BUREAU COMPLAINT. WE ARE MAKING THIS COMPLAINT IN ORDER TO DO OUR PART OF ALERTING YOU THAT THERE COULD BE A POTENTIAL HAZARD WITH THE MAKE AND MODEL OF THIS CAR. WE DO NOT WANT WHAT HAPPENED TO US TO HAPPEN TO ANYONE ELSE. THE CAR WAS ON A HIGHWAY IN MOTION…
Complaint 10914836 · Oct 7, 2016 · 44,000 miles
TL* THE CONTACT OWNS A 2011 LEXUS RX350. WHEN THE BRAKE PEDAL WAS DEPRESSED AT 55 MPH, THE VEHICLE FAILED TO RESPOND. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE. ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE CONTACT THEN CRASHED INTO THE MEDIAN. A POLICE REPORT WAS…
Complaint 10914201 · Oct 6, 2016 · 62,000 miles

Own a 2011 RX350?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.