Delivery: fuel pump
Risk. If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
NHTSA has logged 46 owner complaints about the 2017 Lexus RX350, most often about the service brakes. It is covered by 3 safety recalls, and for recall 20V-012 the manufacturer reports only 84% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through March 21, 2023. Updated daily. Photo: Elise240SX, CC BY-SA 4.0.
46 complaints grouped by the system owners reported.
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Service brakes | 9 | 4 |
| Fuel/propulsion system | 8 | 0 |
| Power train | 6 | 1 |
| Engine | 6 | 0 |
| Vehicle speed control | 6 | 4 |
| Air bags | 4 | 4 |
| Electrical system | 4 | 1 |
| Visibility/wiper | 3 | 0 |
| Forward collision avoidance | 3 | 1 |
| 6 other systems | 10 | 2 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
Risk. If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Risk. If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Risk. A sudden loss of braking assist can increase the risk of a crash.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Lexus.
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the RX350 median. How we score
2017 Lexus RX350 SUV FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.



Recent service brakes complaints filed with NHTSA, shortened. Personal details are removed.
PULLED INTO HOTEL PARKING LOT AT 11:05AM (PERFECT WEATHER - PARKING LOT EMPTY) AND,AFTER TURNING INTO THE PARKING SPOT AT A SLOW SPEED, THE CAR SUDDENLY ACCELERATED AND HIT THE SIDE OF THE HOTEL. THE BUILDING WASN'T DAMAGED, BUT THE CAR HAD SERIOUS FRONTAL DAMAGE. THE HOTEL MANAGER DIDN'T CALL THE…
SOMETIMES WHEN I TRY TO START THE CAR, THE BRAKE PEDAL WILL NOT DEPRESS, I GET A MESSAGE THAT SAYS “BRAKE POWER LOW”, AND THE CAR WON’T START. THERE IS A RECALL ON 2017 RXS FOR AN IMPROPERLY INSTALLED BRAKE BOOSTER, BUT IT DOESN’T COVER THIS VIN. FROM READING ABOUT SIMILAR…
THE EMERGENCY ASSISTANCE BRAKE SYSTEM WAS ACTIVATED AND IT REDUCED SPEED WHEN VEHICLE WAS STOPPED AHEAD OF ME BUT WOULD NOT RESPOND TO MY BRAKING. MY VEHICLE SLID INTO OTHER VEHICLE AT 6.8 MPH (SEE ATTACHED REPORT). I TRIED TO APPLY MORE PRESSURE TO BRAKES BUT THE VEHICLE DID NOT RESPOND TO MY…
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.