2017 Lexus RX350Problems, recalls & complaints

NHTSA has logged 46 owner complaints about the 2017 Lexus RX350, most often about the service brakes. It is covered by 3 safety recalls, and for recall 20V-012 the manufacturer reports only 84% of affected cars repaired.

2017 Lexus RX350

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through March 21, 2023. Updated daily. Photo: Elise240SX, CC BY-SA 4.0.

Complaints by system

Where the 2017 Lexus RX350 has problems

46 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Service brakes94
Fuel/propulsion system80
Power train61
Engine60
Vehicle speed control64
Air bags44
Electrical system41
Visibility/wiper30
Forward collision avoidance31
6 other systems102

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

3 recalls

2017 Lexus RX350 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

85%repaired · 2022 Q4

Delivery: fuel pump

Recall 20V-682 · Nov 4, 2020 · 1,525,742 vehicles · 1,297,112 repaired

Risk. If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

Problem, fix and repair progress →

84%repaired · 2022 Q1

Delivery: fuel pump

Recall 20V-012 · Jan 13, 2020 · 1,830,752 vehicles · 1,540,470 repaired

Risk. If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Lexus.

Best & worst years

2017 vs. every other RX350 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the RX350 median. How we score

'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2017 Lexus RX350 safety ratings

2017 Lexus RX350 SUV FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
2017 Lexus RX350 frontal crash test, NHTSA
Frontal crash★★★★★
2017 Lexus RX350 side barrier test, NHTSA
Side barrier★★★★★
2017 Lexus RX350 side pole test, NHTSA
Side pole★★★★★
  • Rollover: 4 stars (17.9% risk)
  • Stability control: Standard
  • Forward collision warning: Optional
  • Lane departure warning: Optional
In owners' words

What RX350 owners report

Recent service brakes complaints filed with NHTSA, shortened. Personal details are removed.

PULLED INTO HOTEL PARKING LOT AT 11:05AM (PERFECT WEATHER - PARKING LOT EMPTY) AND,AFTER TURNING INTO THE PARKING SPOT AT A SLOW SPEED, THE CAR SUDDENLY ACCELERATED AND HIT THE SIDE OF THE HOTEL. THE BUILDING WASN'T DAMAGED, BUT THE CAR HAD SERIOUS FRONTAL DAMAGE. THE HOTEL MANAGER DIDN'T CALL THE…
Complaint 11194305 · Apr 6, 2019 · 13,000 miles
SOMETIMES WHEN I TRY TO START THE CAR, THE BRAKE PEDAL WILL NOT DEPRESS, I GET A MESSAGE THAT SAYS “BRAKE POWER LOW”, AND THE CAR WON’T START. THERE IS A RECALL ON 2017 RXS FOR AN IMPROPERLY INSTALLED BRAKE BOOSTER, BUT IT DOESN’T COVER THIS VIN. FROM READING ABOUT SIMILAR…
Complaint 11175210 · Feb 8, 2019 · 9,500 miles
THE EMERGENCY ASSISTANCE BRAKE SYSTEM WAS ACTIVATED AND IT REDUCED SPEED WHEN VEHICLE WAS STOPPED AHEAD OF ME BUT WOULD NOT RESPOND TO MY BRAKING. MY VEHICLE SLID INTO OTHER VEHICLE AT 6.8 MPH (SEE ATTACHED REPORT). I TRIED TO APPLY MORE PRESSURE TO BRAKES BUT THE VEHICLE DID NOT RESPOND TO MY…
Complaint 11162098 · Dec 17, 2018 · 6,847 miles

Own a 2017 RX350?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.