2024 Lexus NX HybridProblems, recalls & complaints

NHTSA has logged 2 owner complaints about the 2024 Lexus NX Hybrid, most often about the seats. It is covered by 4 safety recalls, and for recall 25V-744 the manufacturer reports only 86% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 20, 2026. Updated daily.

Complaints by system

Where the 2024 Lexus NX Hybrid has problems

2 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Seats10
Vehicle speed control10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

4 recalls

2024 Lexus NX Hybrid recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

–no report yet

Electrical system: instrument cluster/panel

New

Recall 26V-687 · Oct 20, 2026 · 68,356 vehicles

Risk. An instrument panel display that fails to show engine oil pressure, engine coolant temperature, or electrical charge increases the risk of a crash.

Problem, fix and repair progress →

86%repaired · 2026 Q3

Back over prevention: display function

Recall 25V-744 · Oct 30, 2025 · 1,024,407 vehicles · 880,733 repaired

Risk. A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Problem, fix and repair progress →

94%repaired · 2026 Q3

Front assembly: head restraint

Recall 24V-482 · Jun 27, 2024 · 11,418 vehicles · 10,751 repaired

Risk. A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.

Problem, fix and repair progress →

90%repaired · 2025 Q2

Frontal: driver clockspring/spiral cassette

Recall 23V-480 · Jul 12, 2023 · 152,927 vehicles · 138,062 repaired

Risk. A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Lexus.

Best & worst years

2024 vs. every other NX Hybrid year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the NX Hybrid median. How we score

'15'16'18'20'22'23'24'25
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What NX Hybrid owners report

Recent seats complaints filed with NHTSA, shortened. Personal details are removed.

The contact owns a 2024 Lexus NX Hybrid. The contact stated that the driver's side headrest was inoperable. The contact stated that she attempted to adjust the headrest however, the headrest failed to respond. The head rest had pushed the driver forward causing neck pain. The vehicle was not…
Complaint 11539389 · Aug 18, 2023 · 50 miles

Own a 2024 NX Hybrid?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.