Front assembly: head restraintRecall 24V-482 · Lexus vehicles
Toyota Motor Engineering & Manufacturing recall 24V-482 covers 11,418 Lexus vehicles for a front assembly: head restraint problem, reported to NHTSA on June 27, 2024. The manufacturer's latest report (2026 Q3) shows 94% of affected vehicles repaired.
Source: NHTSA recall 24V482000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, "Head Restraints."
The risk
A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.
The fix
Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed February 14, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
94%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 173 vehicles were listed as unreachable.