2024 Lexus NXProblems, recalls & complaints

NHTSA has logged 45 owner complaints about the 2024 Lexus NX, most often about the electrical system. It is covered by 5 safety recalls, and for recall 25V-040 the manufacturer reports only 82% of affected cars repaired.

2024 Lexus NX

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 20, 2026. Updated daily. Photo: Wlb5V, CC BY-SA 4.0.

Complaints by system

Where the 2024 Lexus NX has problems

45 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system204
Structure60
Power train41
Back over prevention31
Forward collision avoidance32
Latches/locks/linkages32
Service brakes32
Fuel/propulsion system21
Engine21
6 other systems92

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

5 recalls

2024 Lexus NX recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

–no report yet

Electrical system: instrument cluster/panel

New

Recall 26V-687 · Oct 20, 2026 · 68,356 vehicles

Risk. An instrument panel display that fails to show engine oil pressure, engine coolant temperature, or electrical charge increases the risk of a crash.

Problem, fix and repair progress →

64%repaired · 2026 Q3

Back over prevention: software

New

Recall 26V-162 · Mar 18, 2026 · 144,200 vehicles · 91,848 repaired

Risk. A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

Problem, fix and repair progress →

86%repaired · 2026 Q3

Back over prevention: display function

Recall 25V-744 · Oct 30, 2025 · 1,024,407 vehicles · 880,733 repaired

Risk. A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Problem, fix and repair progress →

82%repaired · 2026 Q3

Frontal: driver clockspring/spiral cassette

Recall 25V-040 · Jan 29, 2025 · 1,716 vehicles · 1,405 repaired

Risk. A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.

Problem, fix and repair progress →

Show 1 more recall
94%repaired · 2026 Q3

Front assembly: head restraint

Recall 24V-482 · Jun 27, 2024 · 11,418 vehicles · 10,751 repaired

Risk. A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Lexus.

Best & worst years

2024 vs. every other NX year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the NX median. How we score

'15'16'17'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What NX owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

The dashboard screen went completely black. All gauges and meters are digital, so there was no information supplied (no gas gauge, no speedometer, etc). The heads up display that normally displays speed also was no longer functioning. When I brought the car to the dealer, the intake person said…
Complaint 11765081 · Sep 17, 2026
The driver's side door on my 2024 Lexus NX 350h has completely seized and will not open from either the inside or the outside. The vehicle is equipped with the electronic e-Latch system. Even the emergency mechanical override fails to release the latch. This is a severe, life-threatening safety…
Complaint 11764592 · Sep 16, 2026
DOOR LOCK SYSTEM FAILURE - LOCKOUT AND ENTRAPMENT HAZARD. In late xxx, during a single sub-zero weather event in the [XXX] area, the door lock system on this 2024 Lexus NX 450h+ failed on two separate occasions within the same week. On both occasions the vehicle could not be unlocked or entered by…
Complaint 11762750 · Sep 8, 2026

Own a 2024 NX?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.