2023 Toyota Highlander HybridProblems, recalls & complaints

NHTSA has logged 9 owner complaints about the 2023 Toyota Highlander Hybrid, most often about the structure. It is covered by 6 safety recalls, and for recall 25V-040 the manufacturer reports only 82% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through July 9, 2026. Updated daily.

Complaints by system

Where the 2023 Toyota Highlander Hybrid has problems

9 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Structure30
Electrical system10
Seat belts10
Seats10
Service brakes10
Steering10
Air bags10
Vehicle speed control10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

6 recalls

2023 Toyota Highlander Hybrid recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

3%repaired · 2026 Q3

Mid/rear assembly: recliner

New

Recall 26V-128 · Mar 5, 2026 · 686,588 vehicles · 23,605 repaired

Risk. A seat back that fails to lock may not properly restrain an occupant during a crash, increasing the risk of injury.

Problem, fix and repair progress →

86%repaired · 2026 Q3

Back over prevention: display function

Recall 25V-744 · Oct 30, 2025 · 1,024,407 vehicles · 880,733 repaired

Risk. A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Problem, fix and repair progress →

82%repaired · 2026 Q3

Frontal: driver clockspring/spiral cassette

Recall 25V-040 · Jan 29, 2025 · 1,716 vehicles · 1,405 repaired

Risk. A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.

Problem, fix and repair progress →

99%repaired · 2026 Q2

Other: labels

Recall 24V-548 · Jul 23, 2024 · 33,848 vehicles · 33,514 repaired

Risk. A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.

Problem, fix and repair progress →

Show 2 more recalls
83%repaired · 2026 Q1

Body: bumpers

Recall 23V-720 · Oct 26, 2023 · 750,795 vehicles · 625,013 repaired

Risk. A detached front bumper cover can become a road hazard, increasing the risk of a crash.

Problem, fix and repair progress →

90%repaired · 2025 Q2

Frontal: driver clockspring/spiral cassette

Recall 23V-480 · Jul 12, 2023 · 152,927 vehicles · 138,062 repaired

Risk. A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Toyota.

Best & worst years

2023 vs. every other Highlander Hybrid year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Highlander Hybrid median. How we score

'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2023 Toyota Highlander Hybrid safety ratings

2023 Toyota HIGHLANDER HYBRID SUV AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
2023 Toyota Highlander Hybrid frontal crash test, NHTSA
Frontal crash★★★★★
2023 Toyota Highlander Hybrid side barrier test, NHTSA
Side barrier★★★★★
2023 Toyota Highlander Hybrid side pole test, NHTSA
Side pole★★★★★
  • Rollover: 4 stars (16.4% risk)
  • Stability control: Standard
  • Forward collision warning: Standard
  • Lane departure warning: Standard
In owners' words

What Highlander Hybrid owners report

Recent structure complaints filed with NHTSA, shortened. Personal details are removed.

The contact owns a 2023 Toyota Highlander Hybrid. The contact stated that while driving at an undisclosed speed, the vehicle struck a bird and the lower front bumper assembly detached. The vehicle was taken to the dealer, who diagnosed a failure with the lower bumper assembly. The vehicle was not…
Complaint 11602438 · Jul 15, 2024
The contact owns a 2023 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable…
Complaint 11588773 · May 14, 2024
The contact owns a 2023 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact…
Complaint 11585221 · Apr 25, 2024

Own a 2023 Highlander Hybrid?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.